Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,780 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely thrilled with my purchase, excellent communication from Order to Arrival. Quick delivery, would highly recommend and am thinking of getting a new phone for myself as this was a gift. Thanks awesome service.”

Helpful Report

“Fast delivery, great product and price.”

Helpful Report

“Very happy with the phone and the general approach to customer service. While I was in the shop another customer was given what I felt was a good honest appraisal of the expensive situation she had with a broken recent model ipad screen (expensive to replace sompared to earlier versions) and as it happened that was not going to lead to an immediate sale, so full marks to the phonebot representative. Goodwill towards phonebot was however generated all round.”

Helpful Report

“Good service”

Helpful Report

(Reservoir) -

“After a small time delay in despatch the phone was sent priority mail.Very professional Thank you”

Helpful Report

“Item as described and delivery fast. What else do you want from a supplier.”

Helpful Report

“Great service and happy with phone”

Helpful Report

“This is 2nd time i have used phonebot, both last minute but urgent repairs. Both times have been fantastic experiences and i will be back to phonebot with any mobilephone related issues”

Helpful Report

(Reservoir) -

“Amazing customer service. 100% satisfied with my purchase. I would recommend Phonebot to anyone looking for quality buy at low prices.”

Helpful Report

“Excellent service.”

Helpful Report

“Positive experience 👍”

Helpful Report

“All good, excellent atention”

Helpful Report

(Reservoir) -

“The phone came in good condition no scratches or marks and looked almost new, I don’t have any problems with functionalities”

Helpful Report

“Really quick and gr8 to deal with”

Helpful Report

(Reservoir) -

“Really helpful staff prices are competitive, this store was recommended to me and l would definitely recommend”

Helpful Report

(Reservoir) -

“Very quick and promote service. Easy to use and understand. And extremely reasonable prices”

Helpful Report

“A little Slow on the delivery side. But well worth waiting. I’m impressed with the phone and impressed by the quality of the free gift”