Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,837 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got great deal on iphone xr”

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(Reservoir) -

“Great service from Phonebot, received the phone in time and in excellent condition.”

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“Great price and service. Would buy from them again”

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“Excellent service”

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“Friendly and professional”

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“Excellent customer service”

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“Great phones”

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“I recently bought a second hand iPhone of Phonebot and I found the whole process very easy. The service was very good and the advice given to me at the time of selection was quite helpful. I can recommend Phonebot to all my family and friends. Keep up the good work Phonebot!”

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“Great price, fast delivery, the phone was as described and works perfectly and in as new condition.”

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“They staff good and honest”

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“Great price and hassle free service - highly recommend!”

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“I received a faulty BNIB iPad but the team at Phonebot was quick to attend to my request and they send a replacement iPad as soon as they received the faulty one. Good service from them.”

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“My son received the phone for Christmas. Very happy. Quick delivery. B-Grade phone as described. Once the cover is on, it looks like new.”

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“Great customer service, friendly and knowledgeable :)”

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“Bought refurbished grade A quality online!! Phone came about 1 week later but phone was better quality than expected. Would definitely buy from them again.”

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“Excellent customer service, very fast delivery and phone is as new.. definitely buy from Phonebot again..”

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“I’m totally impressed with the quality and will never buy new again... thank you 😊”

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“Nothing to complain about, delivered, seems to be nothing wrong with the product.”