Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, , Melbourne, Shop A 289 Broadway reservoir, , Melbourne, Victoria
Rating: 4.60

4.6 Rating 4,075 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The experience was excellent. I would highly recommend and use them again”

Helpful Report

Hope you are happy with your purchase! Thank you for being a valued Phonebot customer! For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PB Customer Service!!

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PB Customer Service!!

“Bought two phones which arrived in a couple days (much quicker than I expected in regional Australia). The A-grade phones were in great condition. I hadn’t been able to find the screen protectors to suit on their website, so added a comment to the order asking if they had any. The phones arrived with screen protectors installed at no cost, as well as a free phone cover. I’m very happy with the purchase and service offered by Phonebot, and would buy from there again.”

Helpful Report

Thank you very much for keeping our product the number one brand in town. We cannot achieve this success without you as our customer. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PB Customer Service!!

“Speed of service and delivery to Tasmania was very quick and accurate,”

Helpful Report

We at Phonebot truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your purchase. For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PB Customer Service!!

“Great seller, great price! The product was in great condition just as described!”

Helpful Report

Thank you for making your first purchase with Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PB Customer Service!!

“all went well / very happy”

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“Great communication, super fast delivery, I’m extremely happy with my purchase. Highly recommended. 😀”

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“Perfect device and hassle free”

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“Phone was received within days. Excellent product.”

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“Website easy to use and delivery was quick”

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“Easy to use web site, great prizes.”

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“Great service, quick order dispatch and really happy with my phone. Definitely recommend.”

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“so glad i found you guys on facebook i went to the web site it was so easy to use and lots of safe payment options fast secure delivery and a free screen protector and case refurbished A grade looks and works like a brand new phone will definatly be back our 3 are perfect the rest of the family in need now thanks so much for the perfect service and perfect quality”

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“Excellent service. I bought Samsung galaxy Note 10 plus in very good condition and reasonable price. Happy with the purchase.”

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“Quick easy in and out, phone is brilliant”

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“Amazing products awesome customer service”

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“Very good, no cosmetics wear, works fine”

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“Got a phone from Phonebot last week! Working great and came promptly after ordering :)”

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“Excellent condition better than expected.”

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“Extremely happy with the quality of the phone for the price, even better than I expected. No visible scratches and high battery percentage. Delivery time was extremely fast, it arrived within 48 hours and I live regionally. Highly recommend and will definitely be purchasing from Phonebot in the future. Excellent product for a very reasonable price.”

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“Fast delivery”

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Phonebot is rated 4.6 based on 4,075 reviews