Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, , Melbourne, Shop A 289 Broadway reservoir, , Melbourne, Victoria
Rating: 4.60

4.6 Rating 4,075 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I Purchased A "Like New" Grade Samsung Galaxy S9+ And All I Can Say Is WOW :-O The Phone Is In Mint Condition - I Love It So Much!”

Helpful Report

“Great, prompt service. Accurate description of phone. Happy to recommend.”

Helpful Report

“Phone is just like listed, looks brand new! Overall very happy with my purchase!”

Helpful Report

“Very impressed with both price and service. Highly recommended, I'll definitely be using them again.”

Helpful Report

“Fast, friendly and exactly what we ordered. Thanks!”

Helpful Report

“Exactly as they stated in excellent condition. Very nappy with our purchase.”

Helpful Report

“I ordered an A grade handset online. The phone arrived promptly and in excellent condition. This model had a case & tempered glass included at no cost. Excellent service.”

Helpful Report

“I am a complete novice in digital know how however I was able to navigate your site relatively easily to find exactly what met my needs. Courier delivery was 3 working days from purchase. Efficient effective and expedient online purchase ticking all the security boxes. Thank you Phonebot.”

Helpful Report

“Fast, excellent service. Thank you 😀”

Helpful Report

“All good excellent turnaround time, nothing negative at all.... Thanks guys.”

Helpful Report

“good courteous and helpful communication”

Helpful Report

“Fast and good service in these troubled times. Purchased iPhone 8 works great”

Helpful Report

“A very easy purchasing process, and have been kept informed of delivery status. Looking forward to seeing the quality of the phone. The price was very competitive.”

Helpful Report

“I am very happy with new phone 7 the service from Phonebot.”

Helpful Report

“Excellent service! The iPhone XR was in as expected condition and delivered within 2.5 business days from time of order. Very satisfied.”

Helpful Report

“Purchased two phones both in immaculate condition! Couldn’t be happier with my purchase.”