Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,915 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phone arrived quicker than expected. Grade B phone definitely in much better condition than description.”

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“excellent service”

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“Excellent communication , super fast delivery , ordered IPhone 8 great condition , would recommend”

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“Phonebot was recommended to us by our son, we have bought 2 iPhones 6Splus and recently an apple notebook, good delivery time, we returned one phone because we ordered the wrong model by mistake, there were no issues in returning and receiving the model we wanted, you looked after us very well, I have told lots of people about Phonebot, Best wishes and regards, Leigh”

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“Great Product and Price. Product was in mint condition (Grade A) and great battery life. Paid for Premium Delivery and it arrived super quick . . . even to Western Australia.”

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“I received frank advice and could see and handle the phone beforehand at Reservoir. Not my first phone from Reservoir Phonebot.”

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“Great service.”

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“Phone was delivered in as described condition in a timely manner. Phone so far has been great. Andy was very helpful throughout the process.”

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“excellent courteous service”

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“Brilliant. Best around.”

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“Excellent service. Phones in great condition.”

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“So happy with my order. Got upgraded to like new from grade A and so grateful for it. Thank you so much”

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“Great customer service phone as specified grade A no problem with phone working as new”

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“delivery was extremely fast, phone works fine, 5/5”

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“So far so good”

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“Great deal and very fast delivery”

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“Very helpful and polite sales assistant. I feel very satisfied and comfortable with value and choice of product, plus I have 7 days to exchange and 6 month warranty.”

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“The product was ordered online over the long weekend & arrived the following Thursday. It was in excellent condition and works fine.”

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“Amazing quality iPhone product. Totally unmarked. Very rapid delivery and a 50% discount on PAYG sim. Brilliant VFM”

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“Honestly I’m very happy with this company.”

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Phonebot is rated 4.6 based on 3,915 reviews