Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,823 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my phone - it was grade A note 9 and when it came, it was spotless basically. Some superficial scratches on the back panel but literally spotless screen and sides. For grade B, they chuck on a cover and it'll be awesome - I say for grade A, you don't even need a cover. But they still provided one free of cost which I appreciate. Amazing deal though - I got a note 9 for such a good value couldn't ask for more. Now I just hope it lasts long.”

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“Product as advertised and in good condition. Battery long lasting. Thumbs up”

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“Great service, great phone, thanks.”

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“My daughter loves her iPhone X, service was fantastic, from now on will be buying future phones from Phonebot.”

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“No problems. As advertised.”

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“As ordered, great condition.”

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“Easy transaction throughout, with good customer service support (quick responses to emails etc.). Product arrived as stated. Highly recommended”

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“My "Like New" iPhone 11 Pro arrived in excellent time and condition, including a screen protector and case that I wasn't aware were included. The charging port and cable are after-market but very reasonable quality. I have no complaints, Phonebot was very easy to use and the product is more than satisfactory.”

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“Excellent. Highly recommended.”

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“The product is very Good and correct as explained. And the gifts are exactly I want. Thank you!”

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“2nd recondition phone i have order and are very happy”

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“Very good! Exactly as described. Good value for money and quality.”

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“Great service. Quick delivery. Product was exactly as described (excellent condition, no scratches).”

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“Excellent service and fast delivery”

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“Very nice I like”

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“I got a good deal on my iPhone and couldn’t be happier with the quality”

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“Amazing phone. Great condition and works well with no cosmetic damage for an A grade phone”

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“I am very happy with Phonebot as a first time user I recommend them.”

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“Real good service”

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Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“My daughter is very happy with her new phone!”

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Thank you very much for keeping our products the number one brand in town. We cannot achieve this success without you as our customer. We at Phonebot know you had many options to choose from, we thank you for choosing Phonebot. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

Phonebot is rated 4.6 based on 3,823 reviews