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Phonebot Reviews

4.6 Rating 4,073 Reviews

91 %

of reviewers recommend Phonebot

Company Reviews

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About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

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Phonebot 5 star review on 5th October 2025

Phonebot 5 star review on 5th April 2024

Phonebot 5 star review on 26th November 2023

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Phonebot 5 star review on 18th October 2023

Phonebot 1 star review on 24th May 2023

Phonebot 1 star review on 4th April 2023

17

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everyone I spoke with was so understanding. The overall service was fabulous 👍🙂”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Order was delivered quickly and as promised”

Helpful Report

Thank You for choosing Phonebot for your recent order. I’m so glad everything from the start to end surpassed your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“This is the 4th phone I have purchased from phonebot ... they have been excellent on all four (4) occasions. Id highly recommend them.”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Great product, fast delivery and great bonus products sent with phone. Very happy!”

Helpful Report

Thank You for choosing Phonebot for your recent order. I’m so glad everything from the start to end surpassed your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Great service! Great communication! Great product!”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“My order arrived today and is as described :)”

Helpful Report

Thank You for choosing Phonebot for your recent order. I’m so glad everything from the start to end surpassed your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Purchased a refurbished iPhone X 256Gb. Price was very fair and the phone is excellent so far. My grandson is very happy with it.”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“The phone arrived on time and works good. Perfect service!”

Helpful Report

Thank You for choosing Phonebot for your recent order. I’m so glad everything from the start to end surpassed your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Thanks great phone”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Very Quick”

Helpful Report

Thank You for choosing Phonebot for your recent order. I’m so glad everything from the start to end surpassed your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Dear PhoneBot, I loved the phone purchase I recently made, very quick delivery and a fantastic phone. I will be purchasing more phones from you soon, in fact I've been looking for a good deal on a Samsung S10 with Qualcomm A grade. Best regards Stan.”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“The 'Like New' Samsung S9+ was immaculate with not a mark on it. Excellent product and excellent service.”

Helpful Report

“Really good service and quick delivery”

Helpful Report

“Great website and great range of phones. A very professional operation and great communication. My iPhone 6S 128HB phone came in a free silicone case with a new battery and there was even a dual port charger and cable in the box. I’d highly recommend Phonebot to anyone looking for a good refurbished phone.”

Helpful Report

“Quick service and excellent phone for the money. The phone was in better condition than I expected”

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“Great prices and amazing products. Fast shipping.”

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“So happy with the refurbished iPhone XR I purchased for my daughter, it’s like brand new with 94% battery life. Came with screen protector and phone case conveniently already put on the phone so we didn’t have the hassle of putting on the screen protector ourselves, well done phonebot”

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“Excellent buy!”

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“Great service, great quality and bonus extras. Thank you”

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“Set up with daughters help and working well. Looks in good condition.”

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Phonebot is rated 4.6 based on 4,073 reviews