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Phonebot Reviews

4.6 Rating 3,780 Reviews
92 %
of reviewers recommend Phonebot
Read Phonebot Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024
Bronwyn K
Phonebot 5 star review on 26th November 2023
Bilge T
Phonebot 5 star review on 18th October 2023
Robyn S
Phonebot 5 star review on 18th October 2023
Robyn S
Phonebot 1 star review on 24th May 2023
Anonymous
Phonebot 1 star review on 4th April 2023
Aji P
Phonebot 5 star review on 3rd November 2021
Annette R
16
Anonymous
Anonymous  // 01/01/2019
The phone is excellent. one small tip, could you please supply instruction or a link to instruction for the models you sell. i found it very hard to locate data on the s7 phone operation. i had to ring samsung because the internet unhelpful because the mode button they spoke of was not there. you had to right swipe to access the extra icons
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Very quick and exactly as advertised
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AAA plus cannot recommend Phonebot enough. incredible service, fast shipping, phone was in immaculate condition. I received tracking within hours and the phone was here two days later definitely will use Phonebot again in the future.
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Delivery time was excellent and staff answered my questions quickly and the phone is in great condition for what i bought thank you!
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Excellent service
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Prompt shipping and great customer service. Unfortunately I decided to return the phone because of maybe my expectations were too high but would definitely like to shop again in the future :-)
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Phone in really good condition, only problem was I had to reset but no problem
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Got two iPhone from Phonebot. Received in just under 1 week which was reasonably fast considering Easter long weekend & Covid-19. Also got a surprise freebies ~ Cygnett case for each. Will shop again.
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A few days ago I purchased an iPhone XS and Samsung Galaxy S10 5G from Phonebot and I'm happy with both phones. I purchased the phones online and then the next day went to pick up the phones from one of the stores as I live nearby. It was closed was a very good reason as it was a public holiday and I had forgotten this due to the pandemic. I knocked anyway sort of hopefully, and one of the guys came to the door, let me in, and another staffer sorted me out with good grace. Totally professional and helpful even though they were doing a bunch of other jobs and they weren't even open to street traffic. Very good social distancing management as well.
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Excellent service and product. Enquired about a phone, got a quick, accurate reply. Purchased product and was exactly as described, excellent battery life.
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Excellent ordering system and incredibly quick delivery. Very impressed. The phone is of excellent quality
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Very good service
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FANTASTIC!! If I ever need another phone I know where i'll be coming!
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Purchased an iPhone 6s (refurbished) online on a public holiday and received it less than 48hrs later! Southwest of WA. The phone is in near perfect condition and so far no problems. Will definitely recommend phonebot to others.
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Excellent product in top notch condition. Delivery was extremely quick.
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Congratulations on your recent purchase. It has been our pleasure to serve you. If we can be of further assistance, please let us know. For any queries feel free to reach us on support@phonebot.com.au Best Regards, CX Manager - Phonebot
Excellent buy, and product is very good. Delivery is super fast. Thank you
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Couldn't be happier with my iPhone 8+. Delivery was fast and nothing faulty with phone. Will definitely buy from here again
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the phone is great and have no problems,i will definetely buy again products off phonebot....
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Excellent prompt delivery, the phone was in excellent condition as described. I would strongly recommend Phonebot to anyone looking to upgrade or buy their first phone.
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Competitive pricing and efficient order processing. Definitely recommended
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Thank you for your valued selection. We greatly value your trust and confidence and sincerely appreciate your loyalty to our services. For any queries feel free to reach us on support@phonebot.com.au Best Regards, CX Manager - Phonebot
Phonebot is rated 4.6 based on 3,780 reviews