Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,961 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome phone, thanks”

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“Amazing. Bought a refurbished iphone xs (Grade A) looked new and came with a $60 protective case and screen protector - will buy again.”

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“Very helpful”

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“Excellent service. Guys at Phonebot always very helpful, condition of phone is A1.”

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“Was very pleased with the phone I purchased worth the buy.”

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“excellent phone”

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“A grade is definitely A grade when it comes to rating a refurbished iPhone!”

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Thank you for making your first purchase with Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Excellent quality and fast service”

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Thank you for being our valued customer. We are so grateful for the pleasure of serving you and glad to see you satisfied. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Good communication good price”

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“Incredible customer service, am super happy with my new reconditioned phone, an absolute bargain...would highly recommend, as I have begun to do word of mouth”

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“Good price, nice phone.”

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Your support means the world to us! Thank you for choosing Phonebot. Hope to work with you again in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Very good quality saved $200 compared to new”

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It is our desire to keep you satisfied with our services and products. We at, Phonebot, know you had many options to choose from, we thank you for choosing us. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Shary Rizwee. CX Manager - Phonebot

“Phone is good quality and was pretty cheap”

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Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was anything short of excellent. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Great phones no damage at all perfect.”

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We are exceedingly pleased to find people we can always count on. Thank you for being one of our loyal, trusted and happy clients. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Shary Rizwee. CX Manager - Phonebot

“fast delivery”

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Thank You for choosing Phonebot. Phonebot promises to provide high quality products for you as well as outstanding customer service for every product. We are always happy to serve you. Once again Thank you for choosing us ! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Fantastic phone could not wish for better”

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“Prompt delivery Very happy customer”

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“More than happy with service,fast delivery item as described.”

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“As mentioned on site, the condition of the phone is like new. Zero scratches and came with a case and a screen protection. On time delivery. Perfect.”

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“Received everything as described. Delivered on exactly the day stated. Very good all round.”

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We at, Phonebot, truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your purchase. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

Phonebot is rated 4.6 based on 3,961 reviews