Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, , Melbourne, Shop A 289 Broadway reservoir, , Melbourne, Victoria
Rating: 4.60

4.6 Rating 4,073 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery”

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“Happy customer”

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“Just what I wanted with prompt seamless delivery Will use Phonebot again”

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“Excellent service, speedy delivery. Love that Phonebot is helping to extend product life by restoring phones/batteries. Our throw away culture is terrible and keeping up with tech sustainably hard. Have already recommended Phonebot to family and friends. Great value for money!”

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“Fast service and item as described. Highly recommend.”

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“Great phone. Looks and works like new. Very quick delivery”

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“I was very happy with our purchase of the iPhone 6. Very clean. Also very prompt service. Thank you.”

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“Smooth transaction.”

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“Service was fast and phone is amazing”

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“Product works well and fast delivery time, even in the middle of COVID 19”

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“Very happy with both the service and the product I purchased. Delivery was not as promised but was kept in the loop as to why it was delayed. Would recommend to friends and family”

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“service was spot on”

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“Good service, quick service and good phone”

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“Excellent customer service and product”

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“Arrived Fast, Perfect condition, Great price”

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“Phone was in better condition than I expected. Great service and fast delivery.”

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“Phone received quickly and as described. Phone works well, very happy. Thanks!”

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“My Phonebot experience was great. Bought an iPhone XS for my 13yo and she’s over the moon. It’s in excellent condition. I’ll probably get my next phone from phonebot! :)”

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“I purchased a 'like new' Iphone XR from Phonebot 2 weeks ago. I was very impressed with the speed of delivery (via Toll) and the phone came with a case and screen protector already on the phone. I would highly recommend Phonebot as I bought a nearly brand new phone with absolutely no faults for a few hundred dollars cheaper than if I was to buy brand new as I originally was going to. The service was excellent and I will buy from Phonebot again in the future.”

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Thank you for choosing Phonebot and making your first purchase! We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. We look forward to seeing you again. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Wow! Exactly what i wanted! Quick delivery. Phone in top condition. Thank you!”

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Thank You for choosing Phonebot for your recent order. Thank you for the privilege of your business, we hope your experience was awesome. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

Phonebot is rated 4.6 based on 4,073 reviews