Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,900 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely and friendly helpful staff”

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“Couldn't be happier with the service and product we bought.”

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“I bought a refurbished iphone, it came as advertised and the service was great. I picked up in store so can't comment on delivery.”

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“Very happy with Phonebot. I ordered a phone, and it was delivered quickly. There were some technical issues with the phone, and to Phonebot's credit, they dealt with it quickly and professionally. Phone was replaced, and all is good. The real test of a company - in my opinion - is how they deal with things when it doesn't go to plan. A happy customer”

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“Phone has no marks.”

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“I look for second hand phone i like it great:)”

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“Prompt delivery. My son is extremely happy with the quality and battery life of the phone. Even came with a new case. Would recommend to others.”

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“Fast delivery and the phone looks like brand new”

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“Fast, efficient and competitively priced!”

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“VERY HAPPY WITH OUR PURCHASE, THE PHONES ARE PRACTICALLY BRAND NEW ,NO SCRATCHES JUST GREAT”

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“Great service easy process”

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“This has been my second buy from Phonebot and I don't regret. Very happy with the product and appreciate their great customer support too. Would definitely recommend Phonebot”

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“great shop and will continue to use in the future”

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“Great to have a photo of the condition of the phone. Exactly as pictured and described. Hassle free and prompt delivery”

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“Great service. My phone looks new. I've only had it one day but extemely happy so far.”

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“good phone”

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“good as said”

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We are happy to see you satisfied!! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Good service , received as expected.”

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We are glad to see you taking out time for writing the review. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“fast delivery and great condition also came with a free case and a screen protector”

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Thank you for trusting us, for showing faith in us, and for letting us know that you will watch our back. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Great customer service and experience. The workers are truely patient and understanding. Thank you”

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Phonebot is rated 4.6 based on 3,900 reviews