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Phonebot Reviews

4.6 Rating 3,379 Reviews

91 %

of reviewers recommend Phonebot

Company Reviews

Product Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Phonebot 5 star review on 26th November 2023

Phonebot 5 star review on 18th October 2023

Phonebot 5 star review on 18th October 2023

Phonebot 1 star review on 24th May 2023

Phonebot 1 star review on 4th April 2023

Phonebot 5 star review on 3rd November 2021

16

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to deal withand very fast delivery”

Thank you so much Alan!

“Phonebot answered my emailed query and promptly delivered the phone I ordered. No complaints.”

Thank you so much Paul!

“A+ service, flawless. Keep up the great work.”

Thank you so much Stephen!

“Fast delivery and great quality devices.”

Thank you so much Maddie!

“Item is as described, prompt action and fast shipment.”

Thank you so much Alexander!

“Extremely happy with our purchase. Described accurately. Very quick turnaround. Would purchase again without hesitation”

Thank you so much Jessica!

“I bought a A Grade iPhone 13 Pro, it was like new when arrived, very quick delivery. I highly recommend and would order another phone of you guys again. 5 stars”

Thank you so much Gary!

“The Phonebot site was easy to navigate, order and pay. My refurbished iPhone X arrived in a day or two via AusPost and they also included a free case. The phone is "as new" (as advertised) and has worked just fine. I decided to use Phonebot rather than Reebelo (which advertised cheaper prices) because they are Australian and I was worried about sorting out any potential problems with a Singapore-based online marketplace. If you want to save yourself about $1,000 compared with the Aussie high street retail prices for the latest iPhone handsets and be confident of the quality of the product and related service, I highly recommend using Phonebot. At time of writing in May 2023, it's difficult to source iPhone X handsets in the Aussie shops, even though you can still get the latest iOS on them. Thanks Phonebot for your prompt delivery and great service guys!”

Thank you so much Peter!

“Phone delivered from Melbourne to regional Qld in a few days arrived as promised in as new condition with over $100 bucks of free accessories. Easy hassle free transaction 👍”

Thank you so much Roy!

“Found service was excellent and phone delivered in exactly the condition the phone was described as. Highly recommend these guys - members of my family have had similar experience with Phonebot.”

Thank you so much Jon!

“I have been happy from the first time I contacted phonebot. I wanted a phone that suited my disability and they got it me in a wink. Great company.”

Thank you so much Lester!

“Top quality phones at a great price. A grade is as good as new”

Thank you so much John!

“Quick and easy to deal with and the phone works perfectly, am very happy ☺️”

Thank you so much Tyler!

“iPhone 8 was just as expected. Can recommend.”

Thank you so much Peter!

“Very satisfying”

Thank you so much!

“Good service! No probs”

Thank you so much Patrick!

“On my second phone now from phonebot, great quality at low prices. Why buy new at full price?”

Thank you so much Eric!

“Great quality phone, timely delivery, well packaged”

Thank you so much Areeb!

“Great value for money phone - never like to have phone plans from Telstra or Optus - lock you in and you are a slave - save a few dollars and get a like-new phone and choose your plan thats a fraction of the price from other providers that use the Telstra or Optus networks”

“Easy to use website. Prompt delivery of my perfectly working older model phone.”

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Phonebot is rated 4.6 based on 3,379 reviews