Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,946 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

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“Still waiting for my order...an online merchant should at a very minimum provide tracking of postage...”

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“Good customer service.”

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“They know their business, are very good to deal with and have good stock at fair pricing but sometimes being busy means a bit of a delay.”

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“Ordered a SD Card shown as in stock, 3 days later I get told it's shipped with no tracking and it is supposed to be courier. It's now day 4 and it did not arrive so not happy as I needed it urgently for work. Do not recommend.”

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“Very quick delivery and impressive price.”

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“Great communication, easy.”

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“Nice😀😀😀👍👍”

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“Excellent customer service highly recommended”

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“The salesman who served me had wonderful customer service, very helpful and friendly”

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“In great condition. Would recommend Phonebot to everyone interested in a reconditioned phone”

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“Fast delivery, item was as described”

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“Phonebot took three days to post my order, however this was during a very busy sale. Staff called me to confirm that my choice was the best one available, and in doing so I got a phone in a better condition with a small sacrifice of colour choice. Express shipping was reasonably priced and arrived the next day.”

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“I am very happy with my purchase and customer service at Phonebot”

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“Always pleasure to deal with”

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“I am so very happy with my purchase last week of my IPone X. I am happy to recommend Phonebot to all who will listen😀”

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“Very timely delivery. Package is for a gift therefore not yet opened.”

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“Very helpful”

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(Reservoir) -

“Excellent service and very polite staff on the telephone Thank you very much”

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“There were a few complications in my order. However Phonebot was very helpful with all aspects of verification and assurance. Fast delivery”

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“A grade product at a great price!! Quick delivery too.”

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Phonebot is rated 4.6 based on 3,946 reviews