Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, , Melbourne, Shop A 289 Broadway reservoir, , Melbourne, Victoria
Rating: 4.60

4.6 Rating 4,067 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“never received the item I ordered as you ran out”

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“This is 2nd time i have used phonebot, both last minute but urgent repairs. Both times have been fantastic experiences and i will be back to phonebot with any mobilephone related issues”

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(Reservoir) -

“Amazing customer service. 100% satisfied with my purchase. I would recommend Phonebot to anyone looking for quality buy at low prices.”

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“Already 2weeks It’s still dosent yet delivery i dont get this why u want me to review”

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“Tried to purchase an orange pixel 4 XL as soon as the Black Friday deal was out and received an order confirmation detail. Called them up 2 weeks later only to be told that the phones were sold out with little apology Hard to recommend when their ordering isn't that reliable where I could have been told about the sold out stock”

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“Excellent service.”

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“The order took are few weeks and I had to change phones after contacting them to find out what was happening. In the end after several emails I got a phone at a reasonable price.”

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“Positive experience 👍”

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“All good, excellent atention”

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(Reservoir) -

“The phone came in good condition no scratches or marks and looked almost new, I don’t have any problems with functionalities”

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“Really quick and gr8 to deal with”

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(Reservoir) -

“Really helpful staff prices are competitive, this store was recommended to me and l would definitely recommend”

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(Reservoir) -

“Very quick and promote service. Easy to use and understand. And extremely reasonable prices”

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“We bought 2 iPad Air 16g for our daughters for Christmas. Phonebot was very responsive via email. We were advised straight away of a short delay in dispatching the items due to being out of stock. I requested the items be there before Christmas and they responded quickly to reassure me. However, I asked for a phone number to speak to them because the one online led me to a full mailbox! I never got to speak to them which is a pity because I wanted to ask if I could upgrade to the 32g. Nevertheless, Phonebot ended up sending us 2 IPad Air 16g with cellular at no extra cost since our original order was still out of stock!”

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“Late delivery. Slow responses via ozbargain rep.”

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“A little Slow on the delivery side. But well worth waiting. I’m impressed with the phone and impressed by the quality of the free gift”

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“Great customer service, great phone at a good price. Very happy 😊”

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(Reservoir) -

“The guys were really nice and the prices are reasonable....”

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(Reservoir) -

“phone is in good condition. delivery times were reasonable. customer relations have not replied to my query as to when the phone case I ordered with the phone will arrive. requested update on 11-12-19. it's now 14-12-19 no reply yet.”

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“Great deals and good services!”

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Phonebot is rated 4.6 based on 4,067 reviews