Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,837 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The new refurbished phone was delivered quickly after purchase, hassle-free and the phone itself looks and feels like brand new! Saved some $$ by purchasing through Phonebot and comes with a warranty as well. Will consider next time. Thank you.”

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“The item was dispatched on time and their customer service was quick to answer my queries even during the covid-19 period. Item was as described and packaged well. Toll did not perform to expectations in my case so consider opting for express delivery”

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“Something went wrong during checkout and I reached out via FB. Order was sorted the next day and phone was delivered on time. A Phonebot representative reached out to apologise and said they will resolve the checkout issue. It will also be good if there will be other means to contact support aside from FB.”

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“Love the phone, arrived super quick. Even came with a case which I wasn't expecting”

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“Very satisfied with the purchase, item was exactly how it was described.”

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“Extremely happy with my purchase”

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“Good phone good price good service”

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“I still do not receive my phone, I need a solution. I have called the My Toll company many times and they are not able to give me a solution. I don't understand why they haven't given me my phone yet, you don't answer the emails either”

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“Received within 24 hours, great condition, great service.”

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“Amazing service from those guys ! Super fast and reliable, the S10 I received is in absolutely perfect condition. Thanks !”

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“Excellent. Could not be happier with service and product.”

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“Fast delivery and great product”

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“VERY SATISFIED”

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“You have it all going on....friendly, helpful, fast...made me a satisfied customer :)”

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“Phone was in perfect condition, no flaws at all. Delivery was super quick, purchased Thursday evening arrived Tuesday morning. Great business to purchase from..”

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“Man let me tell y’all this place is amazing, the phone is in best quality you com imagine it shipping is fast and it’s cheap too best shop ever would recommended 10/10”

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“Excellent service and product. Fast delivery. Thank you.”

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“fast delivery + good quality phone so far”

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“Extremely happy with my refurbish iphone 6. In as new condition. Cost of phone brilliant. Appreciated bonus phone cover included, nice little surprise. Delivery from Melbourne to regional SA only took 3 days, excellent service considering the pandemic. Very happy with your service. Will be back in future. Will recommend you to my friends and family.”

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“Nothing but great things to say, from the online service, quick processing of postage (3 days from Vic to Syd) and especially the product, my new S9 Plus is in immaculate condition. To also know it has a standard 3month warranty also gives piece of mind, but as said this phone isn't just A Grade it is brand new. Thank you Phonebot.”

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Phonebot is rated 4.6 based on 3,837 reviews