Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,837 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product at a great price.”

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“Very good price. Phone dispatched immediately and received with a few days. Phone as described. Very happy customer.”

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“Excellent customer service.”

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“Very happy thanks. We will return.”

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“Bought an iPhone XR grade A perfecttt condition. Brand new came with a screen protector on the phone and a cover”

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“Excellent. Great communication, fast delivery and watch in excellent condition.”

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“Phone better than graded. Fast dispatch and delivery.”

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“Very happy with the quality of the phone and condition, as well as fast delivery.”

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“I am very happy with the phone i purchased from phonebot it looks good and is working fine”

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“Efficient service and delivery. Phone was in excellent condition and came packaged beautifully. Very happy”

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“Fast service. Easy to deal with. Happy with the phone! Have purchased twice from this company l”

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“iPhone X came quicker than expected and was in excellent condition. Was pleased to see that it also came with a case and screen protector. Thanks Phonebot. We will definitely use you again”

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“Great service and product delivered as promised”

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“Great service , easy transaction”

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“Excellent phone and wonderful service despite a global pandemic. Thank you very much!”

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“I needed a new phone why pay $1000 + so I went to phonebot and paid a lot less and with great service. I would highly recommend this company . cheers Gary”

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“My purchase (Android Phone) arrived on-time and in the condition advertised but the charging cable supplied was the the wrong one. I emailed and asked for a correct cable to be sent to me. Phonebot replied that a replacement cable would be sent and it was about 1 week later. Very happy.”

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“Service and delivery was outstanding. I purchased a refurbished phone and so far it's been perfect. I'd definitely be a returning customer. Oh and I loved the little bottle of sanitizer, what a thoughtful touch. Thank you Phonebot!”