Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, , Melbourne, Shop A 289 Broadway reservoir, , Melbourne, Victoria
Rating: 4.60

4.6 Rating 4,067 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

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“The seller was very slow to get back and lots of confusion with my account and payment but the Harry? (Sorry forgot the name) sorted it out was very very helpful so thanks mate”

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“Am happy with my phone Can I have one more same note 8 Thanks”

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“Phone as described and arrived 2 days after ordering ... outstanding when compared with other online vendors”

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“Great after sales support including assisting my fiancee who wasn't as sure as I was that the Iphone X was the right choice for her. Top marks.”

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“Exceptionally fast service ... Awesome purchase for me!”

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“Quick service, excellent products.”

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“Very happy with my S9 Samsung phone and even got a nice case thrown in much appreciated...”

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“Easy to order. Good service and Item arrive quickly. Would highly recommend Phonebot to family and friends. Thank you.”

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“Good product and on time”

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“I have rated Excellent, as that is exactly what I think of your service. From the minute the payment had been made which was last Saturday I was kept in the loop to was was happening and my mum received the mobile on the Tuesday morning. Brilliant Service and I would use it again and highly recommend.”

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“Great service, good quality used iPhone XS. Battery health was a little bit lower than expected (88%) but the no other issues with condition. It's good to save a bit on previous gen phone and still have a store for service and support.”

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“Fast, honest, dependable advice and products. Excellent value - my go to store for all my Company phones tech and issues.”

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“Phone got here as anticipated and worked well as advertised in addition, the care they do is great so far I've been with them.”

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“Excellent! Quick delivery!”

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“THE SHIPING IS TOO SLOW! ORDER MANY DAYS AGO STILL HAVEN SHIPPED!RECEIVED PHONE CALL TELLING ME IT HAS BEEN SHIPPED, WILL REVISED ONCE RECEIVE TRACKING IN TIME”

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“Reliable and best quality products. Highly recommended seller in the market. Buying from phonebot over 4 years now always happy with the product. Wil trade with them again.”

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“My new phone came in great condition and was delivered on time. I'm happy to purchase items from here.”