Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,993 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

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“Good condition, like a new phone.”

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“The iPhone 7+ battery dies very very quick”

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“Bought a Samsung galaxy 10, and couldn't be happier with the phone and the delivery service was incredible. thank you soo much. Would deal with you again.”

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“Excellent service -received the phone within 24 hours, the phone was in a good condition, hopefully it will not have any issues going forward”

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“I ordered the iPhone 11 black (open box) and the phone was delivered the next day after ordering!! came with two chargers and headphones. Phone was in perfect condition. Well worth the spend!!”

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“They’re are few misunderstandings but overall they address the issues.”

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“Phone arrived very quickly and so far it’s working very well. Very happy with the purchase.”

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“Good quality. Thanks”

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“Great prices, accurate description of products, fast and reliable shipping. Would definitely buy from here again!”

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“no equipment to open phone. useless otherwise. But sent me all equipment urgently, were polite, and offered lots of assistance with promise of ready help at anytime. Nice to speak with them.”

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“Purchased an Iphone x, came early, no scratches, 100% battery health.”

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“Good service and very happy with my purchase. Phone was in better condition then i expected.”

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“Easy process, fast delivery, will definitely be using again :)”

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“It looks ok outside. Used a few days no problem. Not sure it will last for how long.”

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“Well priced devices, great customer service & they were prompt with delivery”

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“Great Phone Great Service.”

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“I bought my recent phone from phonebot. Service, price and post speed was marvelous. Also got cashback at shopback. Loved the customer service as well as amazing price. Also my phone comes with 24 months warranty. Love the way they are local based in australia. Thank you phonebot .”

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“great communication and fast service”

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“I gave you 5 out of 5. If you wanted to make an awesome service better the only improvement would be to upgrade apps before selling. But an excellent phone delivered on time in a secure box and in pristine condition.”

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“Amazing customer support”

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Phonebot is rated 4.6 based on 3,993 reviews