Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,828 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

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“Prompt service and device was exactly as described , happy with the purchase.”

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“Received phone very quickly”

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“I rarely write reviews but my experience with this company was outstanding.Phone was delivered inside the stated two business days and the quality of the phone was as described.No hesitation in recommending them.”

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“your service is great and we are happy with the phone”

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“Phonebot were easy to deal with and had a great choice and exactly what I wanted. I would recommend Phonebot.”

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“Service was excellent and the product is living up to my expectations.”

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“Having done my research on the Iphone 11Pro I decided the best value place to order it was from Phonebot. Their website contains all the information you need, my order grade was 'Like New'. Never having ordered an iPhone online I was a little uncertain of the result but my concerns were allayed when I received exactly what I ordered and hoped for in perfect condition with a cover as an unexpected bonus. I ordered on the last weekend in June 2021, it was on its way with Australia post the following Tuesday arriving in Canberra from Melbourne on Thursday morning. A great product and service. Many thanks, from an over seventy.”

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“Customer service excellent & refurbed phone very good.”

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“Great service, phone arrived in 2 days in perfect condition as described. Great company to deal with. Highly recommend. Thank you again Phonebot. A+++”

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“Very impressed with the service. Got my purchase quickly, with a text saying what time it will be delivered. It was right on time. I must say it was packaged beautifully, and the item was better than I expected. Would not hesitate to recommend.”

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“good item fast delivery”

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“Love this company”

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Thank you for making your purchase with Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“As always it is pleasure having great experience buying genuine device from Phonebot.”

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“Everything was great just delay in delivery”

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“Great Phone!”

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“Nice products”

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Thank you for choosing Phonebot! We are exceedingly pleased to find people we can always count on. Thank you for being one of our loyal, trusted and happy clients. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“Good service, phone seems good! Time will tell, ask me in 6 months.🙂”

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“Product arrived as ordered but come with no standard accessories”

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“The staff nee their products, assisted with issue and came up with solutions.”

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“Great trustworthy business. They do exactly what they say. This is my 5th purchase. Always great to deal with.”

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Phonebot is rated 4.6 based on 3,828 reviews