Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,829 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dear PhoneBot, I loved the phone purchase I recently made, very quick delivery and a fantastic phone. I will be purchasing more phones from you soon, in fact I've been looking for a good deal on a Samsung S10 with Qualcomm A grade. Best regards Stan.”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“The 'Like New' Samsung S9+ was immaculate with not a mark on it. Excellent product and excellent service.”

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“Really good service and quick delivery”

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“Great website and great range of phones. A very professional operation and great communication. My iPhone 6S 128HB phone came in a free silicone case with a new battery and there was even a dual port charger and cable in the box. I’d highly recommend Phonebot to anyone looking for a good refurbished phone.”

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“Quick service and excellent phone for the money. The phone was in better condition than I expected”

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“Great prices and amazing products. Fast shipping.”

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“So happy with the refurbished iPhone XR I purchased for my daughter, it’s like brand new with 94% battery life. Came with screen protector and phone case conveniently already put on the phone so we didn’t have the hassle of putting on the screen protector ourselves, well done phonebot”

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“Excellent buy!”

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“Great service, great quality and bonus extras. Thank you”

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“Great service! Fast arrival. I had put the wrong state in for delivery which they picked up and rang me to get correct info! Will buy again from these guys!”

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Thank you for your lovely note. I so appreciate you taking the time to share your purchase experience with Phonebot. Thank you again for sharing such a positive experience. It means the world to us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Set up with daughters help and working well. Looks in good condition.”

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“Very helpful and good value”

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“i bought a Ipad pro 12.9 ,but the charger and cable are not compatible . i paid extra for express parcil ,but i cant use it . Finally I received correct one and got refund of the express mail . The manager Shazz had good communication with me . Appreciated .”

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Thank You for choosing Phonebot for your recent order. Thank you for the privilege of your business, we hope your experience was awesome. Because of loyal customers like you, we’re exciting that Phonebot is growing so fast. We cannot achieve this success without you as our customer. Thank you! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“My Iphone 7 is great”

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“Phone was in condition expected. Which is excellent. Communication has been great.”

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Thank you for choosing Phonebot! We are exceedingly pleased to find people we can always count on. Thank you for being one of our loyal, trusted and happy clients. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“Quick response and delivery”

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“Excellent service, prompt, phoned me to check my unusual address. Very happy.”

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“Product exceeds expectation.prompt delivery”

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Thank you for making your purchase with Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Friendly service”

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“I have brought 5 phones from phonebot for myself and family, the phones are top quality and I will definitely be back”

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Phonebot is rated 4.6 based on 3,829 reviews