Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,695 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

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“yes very good”

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“Great product and excellent service. Fast postage. I would highly recommend Phonebot”

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“After previous review, we have been contacted by the company and provided with expedited service”

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“The quality of the phone was excellent. It looks like a brand new phone. It took longer than anticipated to arrive but otherwise no issues. Very happy with the phone.”

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“Great to deal, good communication and efficient service! Highly recommended.👍”

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“Phonebook delivered everything they promised at a reasonable price without any glitches. Couldn't ask for anything more”

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“Really happy with my IPhone X - perfect condition!!”

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“Buying process, was simple. Items were delivered within 3 business days.”

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“I ordered the Samsung Galaxy Buds Live and they came quickly and haven't had any issues. They were also brand new.”

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“Was a bit apprehensive when purchasing my live earbuds cause they were cheaper than most places but have had no issue connecting to my phone and are working fine, jb had them for same price a week later”

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“Fairly priced and very well presented refurbished iPhone. Very quick delivery. Would definitely use again.”

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“Excellent product, I ordered a Google Pixel and it looked and worked like a brand-new phone, I'm amazed!! Customer service was really good. The USB cable I received did not work and they sent me another one. Highly recommend!”

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Thank you for choosing Phonebot. Your support means the world to us! Hope to work with you again in the future. Thanks again for being a loyal customer and writing this awesome review For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Very happy. Great service. Would recommend.”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and glad to see that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“I bought a Samsung s10e. So far it has been working perfectly. Friendly service. Reliable and professional. Would recommend.”

Helpful Report

Thank you for choosing Phonebot and making your first purchase! We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. We look forward to seeing you again. Have a great day! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Very happy with my new computer. Great price and fast delivery.”

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Thank you for your lovely note. I so appreciate you taking the time to share your purchase experience with Phonebot. Thank you again for sharing such a positive experience. It means the world to us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“excellent service”

Helpful Report

We are thrilled to have you as part of the Phonebot family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Very good phone”

Helpful Report

Thanks so much for your feedback! We’re really glad you find your desired item at Phonebot.com. Thanks again for the review and for being such a great customer. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“I found that there were two connectors for recharging the phone, but there was not one with a USB on one end and a smaller one for the phone. Therefore, I can't download all the information from my old phone that is stored in my computer. Could I please obtain a USB connector???”

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“Quality product and great service. Delivered in good time as promised.”

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We’d just like to thank you for taking the time to write this review. It is our desire to keep you satisfied with our services and products. We, at Phonebot, know you had many options to choose from, we thank you for choosing us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Fast & professional service.”

Helpful Report

Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

Phonebot is rated 4.6 based on 3,695 reviews