Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,692 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good quality, works well”

Helpful Report

Hi there, Appreciate your feedback! We're glad to hear you found our products of good quality and working well. If you ever have questions or need assistance, feel free to connect with us at support@phonebot.com.au. Cheers, Team PhoneBot

“As good as promised. My second phone purchase from this company. No problems with first. It just grew old. Highly recommend.”

Helpful Report

Hi Timothy Bishop, Thank you for being a returning customer! We're delighted to hear your second phone purchase was as good as promised. If there's anything specific you'd like assistance with or if you have more feedback, feel free to drop us a line at support@phonebot.com.au. Cheers, Team PhoneBot

“Good service, good product, happy days!”

Helpful Report

Hi Marshall Butterworth, Happy days indeed! Thanks for sharing your positive experience. If there's anything more we can assist you with or if you have additional feedback, feel free to reach out at support@phonebot.com.au. Cheers, Team PhoneBot

“Good as advertised”

Helpful Report

Hi Mark Meldon, Thanks a bunch for your feedback! We're glad to hear your experience with us was good as advertised. If there's anything else you need or if you have more feedback, feel free to reach out at support@phonebot.com.au. Cheers, Team PhoneBot

“I purchased an highly rated condition phone off phonebot. And what did they send me? A phone that I would have considered new. Well done. And thank you.”

Helpful Report

Hi David Centellas, We appreciate your positive feedback! It's fantastic to hear that the phone exceeded your expectations. If there's anything specific you'd like assistance with or if you have more feedback, feel free to drop us a line at support@phonebot.com.au. Cheers, Team PhoneBot

“Phone was received quicker than expected. The quality was very impressive, was not expecting a phone in as great a condition as it was. Thank you”

Helpful Report

Hi Brett Loncaric, Thanks a ton for sharing your experience! We're thrilled to hear the phone arrived quicker than expected, and the quality impressed you. If there's anything more we can assist you with or if you have additional feedback, feel free to reach out at support@phonebot.com.au. Cheers, Team PhoneBot

“Had fantastic service from Phonebot, easy on line order procedure and delivered a week later. I am happy with the phone and happy with my 12 month guarantee which I hope I don't need to use”

Helpful Report

Hello, We're pleased to hear you had fantastic service and a smooth online ordering experience. We hope you enjoy your phone, and should you ever need assistance, our 12-month guarantee has got you covered. If there's anything else you need or if you have more feedback, feel free to reach out at support@phonebot.com.au. Cheers, Team PhoneBot

“Happy with phone, cost and prompt delivery”

Helpful Report

Hi Megan Ballinger, We're delighted to hear you're happy with the phone, cost, and prompt delivery. If there's anything specific you'd like assistance with or if you have more feedback, feel free to drop us a line at support@phonebot.com.au. Cheers, Team PhoneBot

“More than happy with my new phone. Price was right. Delivery time was spot on.”

Helpful Report

Hi Russ Mitchell, Thanks a million for your positive feedback! We're thrilled to hear you're more than happy with your new phone, the right price, and spot-on delivery time. If there's anything else you need or if you have more feedback, feel free to reach out at support@phonebot.com.au. Cheers, Team PhoneBot

“Exceeded my expectations by far”

Helpful Report

Hi Arthur Christopherson, Fantastic to hear that we exceeded your expectations! We appreciate your feedback. If there's anything specific you'd like assistance with or if you have more feedback, feel free to drop us a line at support@phonebot.com.au. Cheers, Team PhoneBot

“Ipad arrived on time and was in great condition.”

Helpful Report

Colin Cocks: Hi Colin Cocks, Thanks a bunch for your feedback! We're glad to hear your iPad arrived on time and in great condition. If there's anything more we can assist you with or if you have additional feedback, feel free to reach out at support@phonebot.com.au. Cheers, Team PhoneBot

“Great service quick delivery.Now just have to figure out how to get my free games back on it.”

Helpful Report

“This is the second phone I have bought from phonebot quality is as new as stated fast delivery cheers Andy”

Helpful Report

Hi Andrew Bourke, Thanks a ton for being a repeat customer! We're delighted to hear the quality of your second phone is as good as new. If there's anything else you need or if you have more feedback, feel free to reach out at support@phonebot.com.au. Cheers, Team PhoneBot

“I was very plesed with the service I had and how quickly the phone arrived”

Helpful Report

Hello, We're pleased to hear you were very pleased with our service and the speedy arrival of your phone. If there's anything specific you'd like assistance with or if you have more feedback, feel free to drop us a line at support@phonebot.com.au. Cheers, Team PhoneBot

“I've bought two phones from Phonebot now, a Samsung Galaxy S23 and an iPhone 15 Pro Plus, and both are excellent, like new. Will definitely buy from Phonebot again in the future as they offer great value.”

Helpful Report

Tony Gilbert: Hi Tony Gilbert, Thank you for being a repeat customer and for purchasing both a Samsung Galaxy S23 and an iPhone 15 Pro Plus from us. We're delighted to hear that both devices are in excellent, like-new condition. We appreciate your trust and look forward to serving you again in the future. If there's anything more you need, feel free to reach out at support@phonebot.com.au. Cheers, Team PhoneBot

“Awesome quick delivery. Quality product and customer service”

Helpful Report

Hi Helen White, We appreciate your positive feedback! It's great to know that you had an awesome, quick delivery experience and that you are satisfied with the quality of the product and customer service. If you ever need assistance or have more feedback to share, please don't hesitate to contact us at support@phonebot.com.au. Cheers, Team PhoneBot

“Amazing service to get my order to other side of the globe in a matter of days. I thought I had ordered the folding cover type, not basic back cover that arrived. My fault I guess. But well done phonebot. Andrew”

Helpful Report

Hi Andrew Graham, We're thrilled to hear about your amazing experience with our service and the fast delivery of your order. We appreciate your understanding regarding the payment option. If you have any further questions or feedback, feel free to reach out at support@phonebot.com.au. Cheers, Team PhoneBot

“Purchased a iPhone 13 mini B grade and was not disappointed. This phone is in great condition as I had to look closely to find a couple of tiny scratches on the outer rim(basically mint condition). Price was right and delivery was fast. Highly recommend Phonebot for any future purchases.”

Helpful Report

Hi Heath Oldfield, We're thrilled to hear that your iPhone 13 mini Grade B purchase met your expectations and arrived in great condition. It's fantastic to know that you found the price reasonable and the delivery fast. Thank you for recommending Phonebot! If there's anything else you need, feel free to reach out at support@phonebot.com.au. Cheers, Team PhoneBot

“Awesome service and extremely happy with the purchase, good price and perfect condition. Definitely buy from here again. Thank you Phonebot 😁”

Helpful Report

Hi Eden Chandler, Thank you for your kind words! We're pleased to know that you had an awesome service experience and are extremely happy with your purchase. If there's anything more you'd like to share or if you have further inquiries, please don't hesitate to contact us at support@phonebot.com.au. Cheers, Team PhoneBot

“Good service, fast delivery.”

Helpful Report

Hi Calvin Stone, We appreciate your feedback! It's great to hear that you experienced good service and fast delivery. If there's anything specific you'd like to share or if you have further comments, feel free to reach out at support@phonebot.com.au. Cheers, Team PhoneBot

Phonebot is rated 4.6 based on 3,692 reviews