Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,832 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

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“Fantastic, thankyou. Im very happy and pleased with your product and service, and it was very timely, thankyou and well wishes. Rebecca Bailey.”

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“Purchased a Grade A Galaxy S10, and got the product as described (a few scratches here and there but otherwise immaculate!) plus added bonus of getting a free wireless charging mat and genuine phone case! Very impressed with Phonebot and will buy from there again on the next phone upgrade as its so much cheaper and economical than buying brand new.”

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“Very happy with the service and also the mobile phone. Very quick postage. Look forward to doing business again. thank you”

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“1st time user. Very happy with the purchase. Phones were as advertised and very prompt delivery. Will use this service again for sure”

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“Bought product, did not have product, got refund”

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“Good service, received product quickly. Condition of phone was excellent”

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“Doesn’t work”

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“A small hiccup but excellent communication”

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“I purchased a Grade A ipad air 3 with 256gb + cellular, it is in excellent conditon cant find a mark anywhere, like brand new and i saved hundreds of dollars. Very quick delivery, no complaints, I can recomend phonebot”

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“item was delivered promptly and as described. bonus items seem good quality .got the phone up and working no problem . all good n happy with the purchase .”

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“I love my phone - it was grade A note 9 and when it came, it was spotless basically. Some superficial scratches on the back panel but literally spotless screen and sides. For grade B, they chuck on a cover and it'll be awesome - I say for grade A, you don't even need a cover. But they still provided one free of cost which I appreciate. Amazing deal though - I got a note 9 for such a good value couldn't ask for more. Now I just hope it lasts long.”

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“Product as advertised and in good condition. Battery long lasting. Thumbs up”

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“Great service, great phone, thanks.”

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“My daughter loves her iPhone X, service was fantastic, from now on will be buying future phones from Phonebot.”

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“No problems. As advertised.”

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“As ordered, great condition.”

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“Easy transaction throughout, with good customer service support (quick responses to emails etc.). Product arrived as stated. Highly recommended”

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“Phone was as described. Disappointing that the cable that came with the phone was usb-a to usb-c, rather than usb-c to c, which would come with a new phone. Delivery took longer than described too.”

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“My "Like New" iPhone 11 Pro arrived in excellent time and condition, including a screen protector and case that I wasn't aware were included. The charging port and cable are after-market but very reasonable quality. I have no complaints, Phonebot was very easy to use and the product is more than satisfactory.”

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“I was amazed at the condition my phone came in and pleased that it came with a charger, case and screen protector. Fast delivery too! Would highly recommend.”

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Phonebot is rated 4.6 based on 3,832 reviews