Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,697 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“bbbbbbbbbbbbbb”

Helpful Report

“Phone in perfect condition. Looks like new.”

Helpful Report

“Product oversold. No suitable replacement. Waste of time.”

Helpful Report

“Prompt delivery , screen had a minor scratch otherwise good”

Helpful Report

“Excellent site presentation, phone description, quality very good and arrived on time. Great thanks”

Helpful Report

“Very happy with my recent purchase of an older model i-Pad from Phonebot. Delivery was prompt, i-Pad looks good and works well so far. Thank you Phonebot.”

Helpful Report

“Great to deal with. Purchased an IPhone X. Was exactly as described and arrived on time. This was the second time purchasing a mobile phone through phonebot and couldn’t be happier.”

Helpful Report

“I love my S10 phone but I do wish you had checked with me about the cover I ordered as I didn't know a S10e wouldn't fit the phone & didn't know until I opened the package & now can't return it as it has been opened”

Helpful Report

“I had an issue with Face ID on the original phone. I took it back to PhoneBot who were extremely helpful, polite and professional. They replaced the handset with another that works perfectly.”

Helpful Report

“Great service, great product, fast delivery”

Helpful Report

“Phone was as advertised and arrived very promptly by Australia Post.”

Helpful Report

“I ordered an A-grade refurbished phone through Phonebot on a Tuesday, and the website said it would arrive before the end of the week. Two weeks later it actually arrived (Phonebot says this was due to the Post, the Post says Phonebot sent the package the cheapest and slowest method, and that time line is pretty standard). For an item with an "A" grade the phone was dirty and in pretty rough shape (scratches, chunk out of the metal around the camera which was sharp and stuck out). The included accessories (charger and cord, particularly) were also dirty and not Samsung, but even for aftermarket they were large and weirdly mismatched. I usually buy my phones refurbished and have never had these issues before with any other companies. *edit* added a few more stars as the return process is relatively painless, but be forewarned they will bother you relentlessly until you update your review 😂.”

Helpful Report

“Delivered quickly and the phone us as it was described .in beautiful condition .”

Helpful Report

“This is a no fuss site. I found it easy to use and the service was prompt.”

Helpful Report

“Right phone at good price Thank you”

Helpful Report

“thanks tablet arrived as advertised battery was good”

Helpful Report

“Surprisingly easy process and the phone works great. Face to face service was good. For future phones, I will definitely consider buying again from PhoneBot.”

Helpful Report

“Great service, took their time to help me find the perfect product for my needs and budget. Highly recommend.”