Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,900 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered an A grade iPhone 6s and I was pleasantly surprised how immaculate it was and looked brand new. James”

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“Great product and on time delivery. Thank you 😊”

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“ordered 512gb micro sd and its been a week. still waiting for it to be delivered... :(”

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“Very happy with my samsung evo plus purchase. Excellent quality at such good price. Will definitely buy from phonebot again when deals are on”

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“Phone ordered was not in stock and availability was not specific. Refund was managed efficiently”

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“Delivery was timely in a secure manner and product works perfectly.”

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“good pricing and speedy postage”

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“Delivered after 1 week, really like the price”

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“Purchase went through with no issues.”

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“Initially poor service, but did redeem themselves after purchase.”

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“My package was as described, and arrived within the time frame given. Great service!”

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“As described”

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“Good price, excelent shipping and delivery times”

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“Absolutely the best one stop phone shop in Melbourne! Don't go anywhere else.. Triple A rating with 5 stars 😁.”

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“Good quality product, quick delivery, responsive customer service. Excellent!”

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“Got a great deal on an sd card. Posted quickly.”

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“Delivery is too slow”

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“Awesome customer service great help”

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(Reservoir) -

Thanks for your feedback mate!

“Extremely happy customer! Phone looks and feels brand new. Everything works perfectly and as a added bonus, came with a tempered glass screen protector and a case for free.”

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Thanks for your feedback Carley. Glad to help. Enjoy your new phone.

“good prices, warranty, serious”

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Phonebot is rated 4.6 based on 3,900 reviews