Login
Start Free Trial Are you a business? Click Here

Pizza Hut Reviews

2.2 Rating 977 Reviews
27 %
of reviewers recommend Pizza Hut

Write Your review

Pizza Hut 1 star review on 21st May 2025
Seema Sharma
Pizza Hut 5 star review on 23rd April 2025
NORAZLINA BINTI MAMAT
Pizza Hut 5 star review on 23rd April 2025
NORAZLINA BINTI MAMAT
Pizza Hut 5 star review on 23rd April 2025
NORAZLINA BINTI MAMAT
Pizza Hut 5 star review on 23rd April 2025
NORAZLINA BINTI MAMAT
Pizza Hut 5 star review on 23rd April 2025
NORAZLINA BINTI MAMAT
Pizza Hut 1 star review on 2nd April 2025
Aliah
53
Anonymous
Anonymous  // 01/01/2019
I'm finding *strings* of a foreign nature in my food, not sure if it's hair or strings from cleaning material but I'm not really a fan either way. Highly disappointed because this is my favorite go to place when wanting a treat.
Pizza Hut 1 star review on 23rd August 2024 Pizza Hut 1 star review on 23rd August 2024
Helpful Report
Posted 1 year ago
On 6/5/24, I ordered my pizza via the website. Pizza Hut used Door Dash for delivery. However, after more than an hour, the Door Dash driver called me and said that the store hadn't even started on my order and she wasn't sure when she'd be able to bring my food. We decided to cancel it. I spoke with Door Dash and they said it was canceled on their end. I then drove to the store to ensure the cancellation (3126 Washington Rd, Atlanta, GA). The experience was completely ridiculous in itself because the employees were loud in the back (arguing with each other), unprofessional, backed up, and it was terrible. The attendant said he didn't see anything in the system under my name. The next day, I spoke with a manager who said she couldn't see anything in the system and suggested I wait a day or so and check my statement. Almost 3 months later, it wasn't refunded and I never even received the pizza that night. Also, the store's phone number is "out of service." I've called multiple times. I've sent emails to "customer service" multiple times, but they only reply with a recycled email, stating that someone would contact me. The contact has not been made.
Helpful Report
Posted 1 year ago
Very poorly staffed,no plates,no pepper, no cold drinks. 104thand federal, Westminster
Helpful Report
Posted 1 year ago
I had order couple of medium pizza and it was tribal no toppings no taste and I am feeling very sad as my family were upset with the order and didn’t like it at all I will not order anymore from Pizza Hut and will tell everyone not to order from Pizza Hut
Helpful Report
Posted 1 year ago
I ordered my food at 645pm my ordered stated it would be deliver by 725pm. My order was never delivered. The call center is horrible the Rep Rachel hang up on me while trying to explain to her that my order wasn’t delivered and I needed a refund. Then went to the store and the manager stated there was nothing that she could do. I want a refund or my food redelivered. Pizza y’all need to do better
Helpful Report
Posted 1 year ago
Website not working, so I can’t make my order online to get my free pizza later. Great promotion!!!
Helpful Report
Posted 1 year ago
Over the past few years, they have gotten so much worse. Extra cheese now costs more and they give you less than the ordinary amount used to be. Time to give up on the chain for sure.
Helpful Report
Posted 1 year ago
Customer service is horrendous, rude, and would not help me recover points fro. A hacked account.
Helpful Report
Posted 1 year ago
The pizza had hardly any topping It Was thin and dried out Location Saskatoon broadway ave and 8th street Called the store left message no one returned the call!
Helpful Report
Posted 1 year ago
Need to get employees that know how to put toppings on pizza most of my pizza didn't have bacon ,clumps of uncooked onion. The cheese half looked burnt. Waste of $34. Thanks but no thanks.
Helpful Report
Posted 1 year ago
Well the app says it's ready and it's still taking about 10 to 15 minutes. The other day when I came to get my order after it said it was ready I still had to wait another 20 minutes. You all need to get the app fixed so people aren't waiting forever after it says it's ready.
Helpful Report
Posted 1 year ago
Deceptive advertising. It looks like you receive (2) medium pizzas for $9.99, come to find out they are $9.99 each; which two medium pizzas will NOT feed my family. This will be the LAST time we order Pizza Hut.
Pizza Hut 1 star review on 14th August 2024
Helpful Report
Posted 1 year ago
Little Caesars has out pizzaed the Hut!!!! I have been a loyal Pizza Hut customer ever since I can remember. They have changed so much it isn't funny. The pan crust doesn't come close to being half as good as before. The sauce was changed and is nasty. I recently order a pepperoni lovers with extra cheese. I could still see the crust through the cheese and what little pepperoni was on there tasted like BOLOGNA! How do you even? I am no longer a Pizza Hut customer!
Helpful Report
Posted 1 year ago
There was less staffing the food was not good the washroom was stinking over all very bad experience I never expected it to be such a bad experience no point on staff such a big place there need to be extra staffing there were days wen we use to be happy wen we visit Pizza Hut
Helpful Report
Posted 1 year ago
Purchase a large pizza received what felt like plastic very thin brittle hard with very little toppings or source. It was horrible. Had not been to Pizza hut in years. Talked wife in to trying again had to through it away. Purchase Locust Grove GA. on 8-0-24.
Helpful Report
Posted 1 year ago
The ap was misleading we ordered, what we thought were 3 pizzas, got 2.I spent 15 minutes as least on the phone, was hung up on 3 times, no one wanted to do anything to correct the problem. Finally someone credited me a whopping $7… I still only have 2 pizzas that are incorrect- TERRIBLE EXPERIENCE IN EVERY WAY! To quote my son, “Everyone out Pizzas the hut now” we will find a new go to for our pizza!
Helpful Report
Posted 1 year ago
Yes you're thin crust is no good you should take it off the menu or let people know that the crust is as thin as a paper plate you couldn't taste nothing because it's too thin to put anything on it that's a damn shame I spent $25 I will never spend my money in your place again
Helpful Report
Posted 1 year ago
RewardSHAM
Helpful Report
Posted 1 year ago
The new Tavern pizza is terrible. Bad taste. Other than that , i love pizza hut! tysm
Helpful Report
Posted 1 year ago
Saya pergi ke pizza sangat dukacita dimaklumkan sangat mengecewakan keaadaan pizza dengan xmasak n sangat nipis..harap DPT improve terlalu nipis keras dan X menjadi
Pizza Hut 1 star review on 7th August 2024
Helpful Report
Posted 1 year ago
Pizza Hut is rated 2.2 based on 977 reviews