“I order online the order was all wrong,And the employee refuse to make it right, bad customer service and very unprofessional. I will not recommend this pizza hut.”
“Pizza Hut should not limited the survey code is only meant for walk in order. i usually order pizza online for delivery. i get an email to do the survey and get a free personal pizza. now that i want to order online again, and also redeem my free pizza, i couldn't redeem online. survey code only meant for walk-in? Since Pizza Hut invite customer to do a survey to hear us out, they should not limit the redemption is only for Walk-in. customers agree?”
“I’ve been a long time Pizza Hut customer but after the last pizza I will not be. We ordered the what has always been the meat lovers. This last one, on more than one slice had only 1 pepperoni on them. I feel like we were ripped off. You won’t be getting any more of my money!🍕🍕. This picture has more meat!”
“I ordered from pizzu hut for the forst time through online
Very bad and ugly experience
They took my koney and tellinno orders placed
Really fed up and will try not to order from pizza anymore”
“In my delivery instructions i put in the driver notes to please place on my bench. When the driver arrived he proceeded to bang on my door. When i answered and stepped outside he sat there looking at me. I asked if there was something i needed to sign . He said no. He then in a not so friendly tone asked if he should place the order on my bench. I said yes. As he was leaving he says, usually it shows this is a no contact order. I replied and said your attitude is not necessary. I thought i tipped on the app and the tip was not added. I dont know if he purposely banged on my door and sat there looking at me so he would get his tip. I was going to call and have a tip added as i saw on the receipt there was none. However with his attitude no i was not going to tip for that service. I usually tip very well as i am a delivery driver as well. His attitude and lack of following instructions swayed me not to”
“The pizza we ordered didn’t look at all like the large supreme with stuffed crust we ordered! We barely saw the toppings and some toppings were clumped at the bottom each slice on the pizza. It was 4 of 5 pieces of green pepper at the bottom of each slice. I can’t believe whomever was in charge would not not let this go out looking like that. It wasn’t very hot.. We were looking forward to having Pizza Hut..we were very disappointed to say the least.
I looked at the picture of supreme pizza you offer, the pizza we received did not resemble that at all!”
“El día 22 de noviembre de 2024 fui a comprar 4 caramel latte coffee, a la sucursal de usulutan , se tardo 30 minutos en hacerlos , y no solo eso , eran como si solo mezclo la leche y el café , no les puso endulzante y no estaban helado , y encima me los envío con otra señorita sin ofrecer ninguna disculpa”
“I ordered a pizza and the machine/card reader wasn't working so I had to run to a ATM and get cash, they proceeded to leave when I went to grab money then they, let my pizza get cold, I finally paid for the food and went to go eat it when I figured out he was eating it in my car there was only 8 pieces left, I called the pizza hut I ordered from and ask for a full refund and a free pizza then these kids that worked there blocked my number, this is unbelievably disrespectful to me and my kids. - Karen”
“Ordered 3 x pizzas £38, arrived cold and without bacon on 2 x pizzas. Called Pizzahut Aldershot only to be told by no bacon you can complain with customer services not our proplem.
Do not use pizza hut as they are sheating people out of hard earned money funding this diabolical franchise.”
“We ordered a magharita pizza large and french fries large and a 500ml cocacol anhour ago
We received not only late but also
The pizza was cold on delivery
Fries were cold besides they didn't send the Coca-Cola at all
We called to inform the centre but he refused to listen
Besides there was no tomato ketchup at all..!!said it's payable!!if so they should inform the customer first
Remember not all the customers are indians,we are from Tanzania and never had a problem with pizza hut there
I want a reply to this ASAP”
“I tried to order the $5$5$5 special on line and couldn’t get the order to go through. I called the store and was informed they couldn’t honour the advertised special because they were out of medium pizza shells. Seems suspicious to me that they were out of shells for a special deal. Very, very disappointed!!!!”
“We called and placed an order. It never came. I tried calling several times and they kept hanging up the phone! Do not give these people your business!”
“My husband and I came to dinner 2 hours we unfortunately have this man that came to serve the food and he dropped the curry all over my skirt, we have very unpleasant evening, he didn’t even said sorry.”
“Delivery was abysmal was told 30 minutes ended up 1 hours and 45 would not answer phone will never use again liverpool prescot street will use local and independent takeaway from now on”
“I got the worst pizza from pizza hut ever a couple nights ago. Dried up half burnt. I didn't eat it and it cost me 22 dollars. Won't order from Ashland pizza hut ever again. Aweful”
“I ordered my food through the app and paid with credit card, they brought another customer order to me. called the store was told they'd send me my correct order. the door dasher comes an tells me I have to pay cash we called the store an bob the manager says he has to bring the food back because I stated I am not paying twice. they took the food I called back repeatedly just to be hung up on even by the manager after yelling at me it's not his problem contact door dash. I called back again explain that I ordered through Pizza Hut app not door dash and at this point I want my refund. the incompetent manager bob says door dash has to refund me I remind him I ordered through the app not door dash he yells at me again stating he might give me a refund his stores too busy an then hangs up again. this was the absolute worst experience I have received I am appalled and disgusted being treated in this manner when the fault lies with the restaurant. I WILL NEVER RETURN AS A CUSTOMER AND I AM CALLING CORPORATE BECAUSE STILL PIZZA HIT HAS MY MONEY AND I STILL HAVE NO FOOD!!!!!!!!”
