Login
Start Free Trial Are you a business? Click Here

Pizza Hut Reviews

2.3 Rating 1,167 Reviews
30 %
of reviewers recommend Pizza Hut

Write Your review

Pizza Hut 2 star review on 26th October 2025
Steve
Pizza Hut 2 star review on 26th October 2025
Steve
Pizza Hut 1 star review on 17th October 2025
Anonymous
Pizza Hut 1 star review on 21st May 2025
Seema Sharma
Pizza Hut 5 star review on 23rd April 2025
NORAZLINA BINTI MAMAT
Pizza Hut 5 star review on 23rd April 2025
NORAZLINA BINTI MAMAT
Pizza Hut 5 star review on 23rd April 2025
NORAZLINA BINTI MAMAT
56
Anonymous
Anonymous  // 01/01/2019
Customer service is horrendous, rude, and would not help me recover points fro. A hacked account.
Helpful Report
Posted 1 year ago
The pizza had hardly any topping It Was thin and dried out Location Saskatoon broadway ave and 8th street Called the store left message no one returned the call!
Helpful Report
Posted 1 year ago
Need to get employees that know how to put toppings on pizza most of my pizza didn't have bacon ,clumps of uncooked onion. The cheese half looked burnt. Waste of $34. Thanks but no thanks.
Helpful Report
Posted 1 year ago
Well the app says it's ready and it's still taking about 10 to 15 minutes. The other day when I came to get my order after it said it was ready I still had to wait another 20 minutes. You all need to get the app fixed so people aren't waiting forever after it says it's ready.
Helpful Report
Posted 1 year ago
Deceptive advertising. It looks like you receive (2) medium pizzas for $9.99, come to find out they are $9.99 each; which two medium pizzas will NOT feed my family. This will be the LAST time we order Pizza Hut.
Pizza Hut 1 star review on 14th August 2024
Helpful Report
Posted 1 year ago
Little Caesars has out pizzaed the Hut!!!! I have been a loyal Pizza Hut customer ever since I can remember. They have changed so much it isn't funny. The pan crust doesn't come close to being half as good as before. The sauce was changed and is nasty. I recently order a pepperoni lovers with extra cheese. I could still see the crust through the cheese and what little pepperoni was on there tasted like BOLOGNA! How do you even? I am no longer a Pizza Hut customer!
Helpful Report
Posted 1 year ago
There was less staffing the food was not good the washroom was stinking over all very bad experience I never expected it to be such a bad experience no point on staff such a big place there need to be extra staffing there were days wen we use to be happy wen we visit Pizza Hut
Helpful Report
Posted 1 year ago
Purchase a large pizza received what felt like plastic very thin brittle hard with very little toppings or source. It was horrible. Had not been to Pizza hut in years. Talked wife in to trying again had to through it away. Purchase Locust Grove GA. on 8-0-24.
Helpful Report
Posted 1 year ago
The ap was misleading we ordered, what we thought were 3 pizzas, got 2.I spent 15 minutes as least on the phone, was hung up on 3 times, no one wanted to do anything to correct the problem. Finally someone credited me a whopping $7… I still only have 2 pizzas that are incorrect- TERRIBLE EXPERIENCE IN EVERY WAY! To quote my son, “Everyone out Pizzas the hut now” we will find a new go to for our pizza!
Helpful Report
Posted 1 year ago
Yes you're thin crust is no good you should take it off the menu or let people know that the crust is as thin as a paper plate you couldn't taste nothing because it's too thin to put anything on it that's a damn shame I spent $25 I will never spend my money in your place again
Helpful Report
Posted 1 year ago
RewardSHAM
Helpful Report
Posted 1 year ago
The new Tavern pizza is terrible. Bad taste. Other than that , i love pizza hut! tysm
Helpful Report
Posted 1 year ago
Saya pergi ke pizza sangat dukacita dimaklumkan sangat mengecewakan keaadaan pizza dengan xmasak n sangat nipis..harap DPT improve terlalu nipis keras dan X menjadi
Pizza Hut 1 star review on 7th August 2024
Helpful Report
Posted 1 year ago
A Disappointing Experience with Pizza Hut😡 Today was meant to be a special occasion: my father's birthday. Given his health issues over the past few months, we were eager to lift his spirits with a celebration at home. To make the day enjoyable for everyone, especially the kids, we ordered three medium-sized pizzas from Pizza Hut using their online app. However, what was supposed to be a joyful celebration quickly turned into a frustrating ordeal. Despite the payment being successfully deducted from my account, we received no confirmation or communication from Pizza Hut. After waiting anxiously, I checked the app only to find that no further action had been taken on our order. Attempts to contact Pizza Hut’s customer care proved futile, as most of the numbers were either unavailable or unresponsive. It took nearly 15-20 minutes before I finally reached someone at their call center. To my dismay, I was informed that a technical glitch had occurred, and no resolution could be provided. Even worse, when inquiring about a refund, I was told in a rather nonchalant manner that it would take another 3-4 days for the amount to be credited back, and no pizza could be delivered. This raises a critical question: who takes responsibility for ruining our special occasion? It is deeply disappointing to see a renowned brand like Pizza Hut fail not only in service delivery but also in customer care. The lack of accountability and the casual attitude towards resolving such issues is unacceptable. As customers, we expect more than just being charged high taxes; we deserve reliable service and timely resolutions. Such experiences undermine customer trust and loyalty. I hope Pizza Hut takes this feedback seriously and works on improving their service and customer support to prevent such occurrences in the future.
Helpful Report
Posted 1 year ago
That female manager they have there at the Bonham Pizza Hut is one of the worst employees I have ever seen, it's atrocious the way she treats them young kids doing there server job, I couldn't believe anyone would be treating another person the way she was to them, and this is not the first time I've been in there and witnessed first hand the way she tries to embarrass the girls, and the things she implies to those teen boys. I tell you what is my son was working there I would go up there and give her a piece of my mind and make sure that she did not approach my boy in any manner but professionally and if I found out she had, then I would take legal steps to put a stop to it for good. I tell you what if they don't get rid of her me and my large family will not be going to that establishment ever again. They can move her to some other store or lose a lot of business.
Helpful Report
Posted 1 year ago
I ordered the New tavern cheese BBQ with pepperoni and sausage. Too much bbq on it makes it too sweet.😑😠🤦 I also ordered 6 bone in wings the delivery forgot my wings🤦. So he's going back to get them and bring them to me. Never again. I wouldn't recommend. I just waste my money.
Helpful Report
Posted 1 year ago
I would give them zero stars if option. Ordered much-advertised tavern pizza from pizza hut on Fordham dr in va beach on 7/25/24. Overcooked, dried up, disgusting pizza. Very rude emp at drive thru. Trying to get my money back. Filed complaint with corporate to no avail. Supposedly waiting for district mgr to contact me. Hasn't yet. App to post concern doesn't generate response. Don't waste your money on pizza from this store.
Helpful Report
Posted 1 year ago
What is deal it's supposed cheaper? No the same cost
Helpful Report
Posted 1 year ago
Ordered online LG hand tossed cheese pizza light sauce and an order of cheesy breadsticks Pizza was not light sauce and over cooked hard as cardboard like it was leftover from yesterday very disappointed
Helpful Report
Posted 1 year ago
Very bad experience with Pizza Hut especially Hazmieh branch.I ordered pizza at 4 but didn’t get it .The employees are not professional. The manager of the branch isn’t either. They are putting the blame on the driver who is a toter. I don’t recommend Pizza Hut to anyone.I’ll be talking with the head office on Monday.Shame on you Pizza Hut.
Helpful Report
Posted 1 year ago
Pizza Hut is rated 2.3 based on 1,167 reviews