“I cannot believe the loyalty of pizza was destroyed by introducing brisket on pizza. Terrible taste and combination. I even got sick. Cookouts and Pizza are two different things. I should have gotten a slice of the pepperoni pizza. It was not my idea. Take it off the list of ingredients or serve it as a pizza with barbecue sauce to people who don't know any better. What a let down! :(”
“Tried calling Pizza Hut welwyn garden city to order 3 portions of cookie dough. After spending 10 minutes on the phone speaking to 2 members of staff who don’t talk English so gave up. Who on earth employees foreign people in a customer service job that don’t speak English? What a bloody joke. Sale lost and won’t be calling them again 😡😡”
“There customer service is very unprofessional the driver was 40 mins late and my pizza was cold so he went to the store and told a lie to protect himself the manager would not do anything about it.. pizza hut gone down the tube at least at loaches rd.”
“The sauce or crust extremely salted. The sauce was non existent. It was like biting in to salty dough. No sauce little cheese little onion. Disgusting 😝. Butler pa has a complete restaurant with no diningroom service. No wonder pizza hut has virtually disappeared. Save your money!”
“The worst app .I ordered Pizza at 7.50 pm and ordered didn't delivered till 10pm.called customer service 3 times 1st time they gave store number they didn't lift the phone and 2nd time they gave manager number and he lifted phone after calling 10/15 times and asked he was transferred to lingampally branch which is 30/40 kms away from Kompally and I called 3rd time to cancel order at 10pm...worst and very bad experience”
“I ordered bbq chicken with a little peri peri sauce I said 3 time only a little ,,the pizza came with hardly any chicken smaller than half a 5cent coin the peri peri was smothered over the whole pizza after complaining they sent me a margarita it tasted like garlic and salsa dip 50$ later wot a waste and they want to blame me they took no responsibility at all never ever again first and last time EVER GOING TO PIZZA HUT. my 5 yr old can do better trust me I’m not joking u will waste your money and they will never give any money back even if you don’t eat the pizza also they said 30 min it was here in 15 mins it was thrown together or already cooked and to top it off the drink sat on the box so when I opened it the box was full of daises everywhere I offered pic to see the damaged box never will you get refund they wouldn’t even I give a pizza credit for next time they will only bring another which was the same if not worsej”
“Waited inside for service. Got a menue after 16 min. Only 2 tables were seated. There are no prices on the menus.
If PH is attempting to get away from sit down service they are succeeding.”
“3240601125130001331012384
It took over an hour to get my food. It was not hot. I paid 70 dollars for a large pizza 24 boneless wings and spaghetti with meat sauce and bread sticks. That seemed like a lot and then to get it delivered late and not hot was a huge disappointment.”
“I ordered a large pie with 3 toppings for 16.99 online and it would not let me finish the order. I then called Pizza Hut to order my pie and told the employee what happened. I told her specifically that the pie is 16.99 before I placed my order.She did not say I can’t get the pizza for the app price.When I got there the manager said he can’t change it so I paid the full price.What a big disappointment after I first used the app.”
“I ordered chicken lovers and it was like I ordered a vegetarian pizza. I just wanted to have a different brand, and it turned out to be a very bad choice.”
“It's like that my pizza had no flavor, I think Pizza Hut has changed the recipe for the crust which now tastes like nothing. I also had the Cinnamon minis... Everything was gross. Pizza Hut used to be better what happened?”
“Ordered $65 order for delivery but was no option to pay with card on delivery like dominoes do. Kept wanting me to pay with card online before it would progress to order. Complete waste of time as I only pay on delivery.”
“I ordered online. This wasted my time. Had to wait half an hour more. After receiving may pizza had to ask for napkins an sauce for bread sticks. SMH. DISAPPOINTED.”
“We ordered $50 worth of food and when it got here the driver was very rude, we opened the pizza one of the looked like it was dropped, I have a picture, called the store and the so called “manager” I spoke to wanted to remake the pizza and send it out to us, I said no thank you. Remake it for them to spit in it or do something else to it No thank you, I asked for a credit and was told she can’t do a credit and then she hung up on me.”
“Pizza and wings were so greasy. I have stomach sensitivity. I can't eat all that grease. Pizza was neither thin and crispy. It was soggy and greasy
App would not let me upload photos”
“Always late for buffet. Came here from 11:00 to 12:00 no food. Paid for buffet only eat salad 1:00 stilll no food on buffet. Buffet ends 1:30 full of people waiting on buffet no food on buffet only salad bar to eat but charge for buffet and expecting tip.”
“Will never go back to Wasco for a Pizza. I ordered a PizzaMelt, I had never had one so was hoping it would be great. I ordered the Pepperoni lover, my husband laughed because it had 2 slices of pepperoni on it, he said double pepperoni and a medium three topping pizza that was more like a burnt cracker.
Waste of time and money.”
“We first time tried buffalo sause as topping and it tasted ans smelled really bad. Not sure if it is the cause or the mushrooms(which is one of the topping. And I have been customer of pizza ht for 15 years and I never experienced this . Also they stopped giving crushed pepper and plates.”
“On 5/3/24 I ordered from the Pizza Hut on 8557 W Irlo Bronson Memorial Hwy in Kissimmee, FL. My family of 8 was there for a cheer competition. I ordered 2 pizzas, wings, breadsticks & a 2 liter. I paid almost $60. They delivered the pizza & the breadsticks...no wings & no soda. I called the store about 5-7x but kept getting routed to a call center that could not do anything. I was told to call corporate who would not be open again until Monday. On Monday I called corporate, was told to fill out a questionnaire online if I have a complaint. I did that & received an email saying I would hear from them in 3 business days. Within that timeframe I tried to call again, was given a reference # & told I should hear from someone within 3 business days. This time I decided to try to wait. After 6 days I filed a 2nd complaint online. They responded apologizing again & telling me I will hear something in 3 business days. After 3 more days I try to call the actual store again & no one answers. So I sent another email explaining this whole story as well as my disappointment & frustration. Guess what they said...yep another apology & a 3 business day promise. It is now the 12th. I respond saying it should be immediately at this point. On the 16th I call back with my reference # & the person on the phone promises to escalate it & I will hear from someone on the 20th. Of course no one called yesterday either. So today I call back & I argue with someone for 30 minutes because I wouldn't accept the 3 business day bs again. I told him I will just sit there & hold up his line until he can get a supervisor on the phone. He swore up & down supervisors aren't available & they have to do the same escalation process. I refused to accept it & finally was offered 2 large pizzas for free. Pizza Hut has been in business since 1958. Why in the world did a loyal customer have to go through having money taken from them, over 2 weeks of the run around & then to practically have to harass someone to get something in return for the money I paid. Of course I will never spend another dime there but it is just extremely disappointing how the issue was handled.”
