“Always late for buffet. Came here from 11:00 to 12:00 no food. Paid for buffet only eat salad 1:00 stilll no food on buffet. Buffet ends 1:30 full of people waiting on buffet no food on buffet only salad bar to eat but charge for buffet and expecting tip.”
“Will never go back to Wasco for a Pizza. I ordered a PizzaMelt, I had never had one so was hoping it would be great. I ordered the Pepperoni lover, my husband laughed because it had 2 slices of pepperoni on it, he said double pepperoni and a medium three topping pizza that was more like a burnt cracker.
Waste of time and money.”
“We first time tried buffalo sause as topping and it tasted ans smelled really bad. Not sure if it is the cause or the mushrooms(which is one of the topping. And I have been customer of pizza ht for 15 years and I never experienced this . Also they stopped giving crushed pepper and plates.”
“On 5/3/24 I ordered from the Pizza Hut on 8557 W Irlo Bronson Memorial Hwy in Kissimmee, FL. My family of 8 was there for a cheer competition. I ordered 2 pizzas, wings, breadsticks & a 2 liter. I paid almost $60. They delivered the pizza & the breadsticks...no wings & no soda. I called the store about 5-7x but kept getting routed to a call center that could not do anything. I was told to call corporate who would not be open again until Monday. On Monday I called corporate, was told to fill out a questionnaire online if I have a complaint. I did that & received an email saying I would hear from them in 3 business days. Within that timeframe I tried to call again, was given a reference # & told I should hear from someone within 3 business days. This time I decided to try to wait. After 6 days I filed a 2nd complaint online. They responded apologizing again & telling me I will hear something in 3 business days. After 3 more days I try to call the actual store again & no one answers. So I sent another email explaining this whole story as well as my disappointment & frustration. Guess what they said...yep another apology & a 3 business day promise. It is now the 12th. I respond saying it should be immediately at this point. On the 16th I call back with my reference # & the person on the phone promises to escalate it & I will hear from someone on the 20th. Of course no one called yesterday either. So today I call back & I argue with someone for 30 minutes because I wouldn't accept the 3 business day bs again. I told him I will just sit there & hold up his line until he can get a supervisor on the phone. He swore up & down supervisors aren't available & they have to do the same escalation process. I refused to accept it & finally was offered 2 large pizzas for free. Pizza Hut has been in business since 1958. Why in the world did a loyal customer have to go through having money taken from them, over 2 weeks of the run around & then to practically have to harass someone to get something in return for the money I paid. Of course I will never spend another dime there but it is just extremely disappointing how the issue was handled.”
“Couldn't place the order online so I went to the pizza hut#036633 in mt. Airy . The melt was cruncy and had very little filling and the wings were hard and uneatible. Very disappointed will not go there again.”
“Pizza Hut has bad online ordering practices
Employees and or managers lack of accountability. Using door dash and sending incomplete order out the door and when customer calls saying order was not complete they act like they cannot find your order after you paid a tip before getting order. Won’t get my business no mo.”
“I ordered Pizza from Bogue/Fairview location in Jamaica at 5:27pm on May 17,2024. I was informed that it would take one hour and 30 minutes. Up to 8:27 pm the pizza was not delivered. Over 3 hours and still no pizza.”
“Tried to order a pizza at 6:15 pm on a Friday night...I'm told they don't have any crust available except thin crust..
Who owns this "business?"
Incredibly ridiculous”
“really disappointed with the pizza I had delivered last night. I ordered a large double pepperoni and double sausage, lucky if I got 3 pieces of each on each slice. Makes me remember why I haven't ordered from pizza hut for quite awhile. so sad, because it's the only pizza I like (use to) and buy. unhappy customer”
“If I had option I ll rate ZERO. Steal people money. Did Gove refund. Fraud customer care, the no: they give for assistance is either n9t reachable or no 1 ll pick. It's a cheater company.”
“Worst service ever...very careless,nikamme or battamiz hai...they takes order, online payment but dont deliver..kya hi bolu jo bhi bolo km hai..they dont even deserve 1 star.. their store
should be closed forever..”
“You are advertising a large pizza for $12.99, however when I try to act on this promotion I am told that no store in California honors this due to the high rate of pay in the state.
Why is this promotion aired in California if we cannot claim it?
This is really false advertising in California.
I would really like a reply to this.”
“To whom it might concern!!!!!
Been a long time to order a pizza, I fancied a pizza, so I went to the pizza hut near me, ordered a thin crust pepperoni, was looking forward to enjoying it, after 15-20 mins, pizza is ready, couldn't wait to try it, I opened the box and I was instantly disappointed, looked really greasy, and flat, had a bite, so so so disappointed, my regret was not taking it back to show them, threw it away, the standard was really low, I know for sure I won't be ordering from pizza hut again, I thought Domino pizza was bad quality, pizza hut is catching up with them....really can't express enough how disappointed I was..”
“Wost service ever. I ordered a large BBQ brisket pizza and brownies which came up to $20.80, a young lady called back and that they were out of the bbq pizzas and the brownies. I told here I would take a Supreme pizza and a 2 litter mtn dew. My order jump up to $27.20. So I called the store back and she was so rude and was chewing gum in her mouth and smacking her lips. What's going on at this store. They were totally unprofessional and they're costumer service skills are awful. I'll never order PIZZA HUT AGAIN. AND DONT WAS YOUR MONEY GO SOMEWHERE ELSE, THIS TOTALLY RUINED MY NIGHT!!!!”
