“I ordered a medium pizza from pizza hut in grand chute wisconsin and found hair in it. I called to speak with the manager alexia and she was rude and said she was to busy to let me order a new pizza.”
“I ordered pizza went to get it 15mins later come straight home start eating my pizza, pizza very dry, cold, and taste old, very disappointed in Pizza Hut, Blackshear
05/04/2024”
“I usually order online because I am a disabled mom and I am unable to walk long distances or stand for too long so it is very hard for me to stand in line or to walk across the parking lot. My caregiver who is my son as well usually goes and picks up the orders he did this recently when I ordered a double buffalo wing for seven dollars deals where you can get two or more items for seven dollars there was supposed to be 16 buffalo wings I thought eight and they were barely covered in sauce at all most of the wings had no sauce on them or very little. I complained and I never heard one word from them. I also complained about a pizza that was completely messed up and not cooked properly to where the whole pizza was falling apart when I would pick up a slice of pizza all the toppings in the cheese with completely fallen off of the top it was just bread. Never heard back from anyone know if that is shady then I’d like to know what is. I was literally had sent pictures to show them how horrible it was and never got a response back.”
“They are screwing me out of my reward points. This is an American company,but there customer service is in some 3rd world country that barely speak English. If your a true American company hire Americans. Will not buy anymore, support your local American pizza family shops”
“I order a pizza through skip the dishes...the delivery was fine but the pizza was not cooked and just dough. I called Pizza Hut said I needed to contacted Skip even though it was their fault. Skip would only give me half the price back so I contacted the restaurant again and they say it's not their fault!!!! Wow food is not cheap to order now a days so at least try and make it right! So disappointed won't order again”
“Customer service sucks.
Not attentive.
We waited for our hot drinks but never come.
I went over and there it was sitting on the counter, and no one serve us our drinks.
What a great disappointment! The staffs are only interested in talking and doing unnecessary things......👎👎👎👎👎👎👎👎👎👎👎👎Nex pizza”
“Their customer service sucks. I have never received my Hut rewards points. I've called customer service and they sent an email to write in proof. I've done that they send me another email for the same damn thing. I call the Hut Rewards number say the same thing and they sent me an email. I abide by said email to wait another 2 days for them to send me the same damn email. I called them to let them know I've been going through this with them for over a month and I am owe thousands of rewards points and they lie and say that I am not a Rewards member and can't find my case even though to be a Rewards member all you have to do is sign into the app. So I debunk them on this and they remain to lie. This company is no longer getting a dime of my money. They are cheap scam artists.”
“I was so disappointed with the chicken Alfredo! It used to be my favorite thing from Pizza Hut but I will NEVER order it again or recommend it to anyone! It used to have the curly noodles and was creamy.. now it’s just gloppy noodles that are gummy & chewy with over cooked sauce…I’m done!!! It was nasty!!!”
“Pizza prepared sloppily. It was made incorrectly the first time and then rushed the second time to the point where it wasn’t even done baking. I am still waiting to hear from the corporate office or at least the local store manager.”
“The Pizza Hut in Orangeburg SC is the worst! The customer service is horrible the food is horrible only because the take more time on their phones than paying attention to making the food I have tried in person and on line and they still don’t pay attention the last pizza I got looked like it was cut by a toddler! I have spoken with management to no Avail so I will just take my business elsewhere”
“This was my first ordering a pizza from Pizza Hut but not my boyfriend's. He usually buys his pizza from its location in Bad Axe, MI which he says is EXCELLENT!! This time we purchased 2 pizza's today (a New York and a stuffed crust) at your location on Van Dyke in Warren, MI. Our complaint is the dough tasted like FROZEN dough, not had tossed. We spent $49 total for both pizza's and was extremely, extremely disappointed!”
“I ordered the backyard BBQ thin crust pizza. When I got home there was scant to NO BBQ sauce on it and no bacon! I had to use my BBQ sauce to put on it and small amount of chicken. For $18 this is not acceptable!!”
“We ordered on the website, it went thru doordash, two dashers took the order then cancelled.. then the whole order was cancelled.. so we had to pick it up, and got our pizza after two hours. Then they forgot our breadsticks. Not great.”
“I got a large supreme pizza today it was the worst pizza I have ever ate from Pizza Hut!! Not sure what the deal was normally I love Pizza Hut sure hope it was whoever made the pizza and not something y'all have changed”
“The 12$ pizza was supposed to be a large pizza! The pizza was so so small that it didn't even look like a medium pizza it look more like a very small personal pizza , it was supposed to be with bacon peperoni and sweet banana peppers It barely had any of it very very disappointed would never order pizza hut again.”
“First, there wasn't a place to customize my breadsticks. And the phone number went to a call center, where I got the runaround and I couldn't contact the store directly. The 2 reps were unhelpful, I got a Door Dash driver that couldn't read a simple map, and I paid 20.00 for lousy service and a cold order”
“Pizza hut staff are extremely rude. We tried place order 10 pizza online tried 5 cards as order was so big there systems wouldn't allow so we called in spoke staff member waw no help at all hung up tried call back came back same situation we are regular customers due to service went to dominos provided better service don't order from pizza hut”
