“The customer service was horrible and the manager yelled at the woman I was with because she asked why do you have to pay before we get our food instead of explaining it more professionally. We were eating inside no one came over to assist or anything and the employee was very rude as well. No ice and only bottle drinks. Opelika Al needs to be retrained on customer service for sure.”
“The triple crown pizza handcrafted was terrible.I wasn’t able to fi and there were a few pieces of green peppers 6 pieces of mushrooms over the hold 14 inch pizza! Very little mozzarella cheese.The 5 dollar pizza that was a promotion of green pepper , black olives— need a magnifying glass to see any ingredients. Order from the Pizza Hut years ago but this will be the last time I ever order this franchise again! And I will make an effort to spread the same opinion. Wish advertisement on T.V and other picture of products match they have at there restaurants!!”
“I just spent $50 worth of food and bit into my pizza to find hair baked inside my pizza,not on top I pulled it out and threw the rest of the pizza away.”
“on July, 23,2024 I spent $72.06 for 2 pizzas and 2 order of wings. the food was never deliver and the when you call the number you would get the Pizza Hut Call center which the call center employees kept transferring me to the store which no one answer the phone and a couple time the call center employee hung up the phone on me. My order number was 3240723214514001413040139 and the Pizza Hut location was 941 Federal Rd Houston, Tx. I want my money put back on my card.”
“Place a 8 pizza order multiple times a year online from my home in Florida for a client's team in Indiana. Last time Pizza Hut's online platform was down. That required me to order it direct with the local Pizza Hut. Then corporate refused to honor my receipt for rewards points. All because I put the customers number on the order instead of mine. It shows me Pizza Hut puts zero value on customer loyalty. So, I will no longer do business at Pizza Hut, because of their corporate low level of customer service.”
“I love pizza hut pizza since I was a child but their mobile app and online ordering is trash. I have so many issues trying to order through the app as well as online. It always crashes. I don't know what else to do but vent on here. Am I the only one?”
“I ordered from online. Went in it was super busy. Asked her if she received my order she said no. I says but it pulled the money and it's pending. She's like I'm telling you I didn't receive your order it's not in my system. She seemed to be more preoccupied with the people behind me trying to get into the restaurant to have a sit-down food experience. She seemed annoyed with me when I showed her that it pulled 23.?? something dollars from my checking but she says that she never received my order. I told her can I have your name so I can tell my bank that you guys didn't give me a pizza but yet pulled money from my account. She says... I'm the manager And when I close out my computers tonight that won't be on there it will just disappear from pending. Then she seemed to stare at me and talk to other people. She Never said, you know I'm sorry about that. Hey, let me catch your order that one won't charge. But I'll help you do a takeout order. But NO. Nothing she act like she was annoyed with me and wanted me out of her way. She wanted to only help and have sit down restaurant customers. I will never go to Caro Michigan ever again too Pizza Hut. I thought I try something new. I'm normally a customer for Hungry Howie's or Little Caesars. Why I
Stray from what I know.... I have no idea.”
“I placed and order over an hour ago. My delivery was suppose to be at 9:36 pm and it is already 10:10 pm and it will be taking another 20 minutes before i possible get a cold ass pizza. So much for spending $40.00. Including tip. There should be a policy if your pizza is late, you get a full refund. I would like the manager to contact me.”
“Today I took takeaway (keema with kabab stuffing)from pizza hut parappana agrahara, hosaroad, Bangalore. When my kid opened it, it was undercooked. Never saw white pizza in my life. We were forced to throw it. Not atall in eatable condition. Its better to check what you order before picking your order, as they can give any nonsense food, like we are animals. Absolutely Pathetic and disappointing service. Its better to explore other options then going to pizzahut. Looks like they are getting high headed. Worse was they couldn't even locate this store, where as I get it on google freely.
Hopeless.”
“The pizza was so cold that the cheese was hard. I will never place an order with this business again. $35.82 down the garbage disposal.
If you’re in the pizza delivery service, consider hiring dedicated drivers instead of using DoorDash.”
“Got big dinner box pizza was dry , chicken wings were supposed to garlic parm only 2 boneless wings had flavoring on it, breadstick where not cut had hardly no seasoning on.”
“ordered new york style double pepperoni, only thing they got right were the large cut slices.
Pizza dough is made with sugar, what the fk...Im an adult
sauce and cheese are of poor quality.
pepperoni-what pepperoni, they forgot to add it.
bad food-bad execution
a crime to call it a new york pizza”
