“I'm finding *strings* of a foreign nature in my food, not sure if it's hair or strings from cleaning material but I'm not really a fan either way. Highly disappointed because this is my favorite go to place when wanting a treat.”
“On 6/5/24, I ordered my pizza via the website. Pizza Hut used Door Dash for delivery. However, after more than an hour, the Door Dash driver called me and said that the store hadn't even started on my order and she wasn't sure when she'd be able to bring my food. We decided to cancel it. I spoke with Door Dash and they said it was canceled on their end. I then drove to the store to ensure the cancellation (3126 Washington Rd, Atlanta, GA). The experience was completely ridiculous in itself because the employees were loud in the back (arguing with each other), unprofessional, backed up, and it was terrible. The attendant said he didn't see anything in the system under my name. The next day, I spoke with a manager who said she couldn't see anything in the system and suggested I wait a day or so and check my statement. Almost 3 months later, it wasn't refunded and I never even received the pizza that night. Also, the store's phone number is "out of service." I've called multiple times. I've sent emails to "customer service" multiple times, but they only reply with a recycled email, stating that someone would contact me. The contact has not been made.”
“I had order couple of medium pizza and it was tribal no toppings no taste and I am feeling very sad as my family were upset with the order and didn’t like it at all I will not order anymore from Pizza Hut and will tell everyone not to order from Pizza Hut”
“I ordered my food at 645pm my ordered stated it would be deliver by 725pm. My order was never delivered. The call center is horrible the Rep Rachel hang up on me while trying to explain to her that my order wasn’t delivered and I needed a refund. Then went to the store and the manager stated there was nothing that she could do. I want a refund or my food redelivered.
Pizza y’all need to do better”
“Tried to order by using Webb site. Their site said mu name was invalid. So I called Pizza Hut directly at this site to place our order. After listing the order I asked about changing the medium size to a large it was two dollars cheaper. So I changed the order to a large and a personnel size pan. The order was delivered no large size pizza but we were billed for both orders. Now I will have to drive over and get the one ordered reversed since we didn't get it”
“Over the past few years, they have gotten so much worse. Extra cheese now costs more and they give you less than the ordinary amount used to be. Time to give up on the chain for sure.”
“The pizza had hardly any topping
It Was thin and dried out
Location Saskatoon broadway ave and 8th street
Called the store left message no one returned the call!”
“Need to get employees that know how to put toppings on pizza most of my pizza didn't have bacon ,clumps of uncooked onion. The cheese half looked burnt. Waste of $34. Thanks but no thanks.”
“Well the app says it's ready and it's still taking about 10 to 15 minutes. The other day when I came to get my order after it said it was ready I still had to wait another 20 minutes. You all need to get the app fixed so people aren't waiting forever after it says it's ready.”
“Deceptive advertising. It looks like you receive (2) medium pizzas for $9.99, come to find out they are $9.99 each; which two medium pizzas will NOT feed my family. This will be the LAST time we order Pizza Hut.”
“I was very pleased with the attentiveness and the how fast they fixed my order when it wasn’t there fault they handled everything very professionally the manager Zachery and his coworkers even stay after hours”
“Little Caesars has out pizzaed the Hut!!!! I have been a loyal Pizza Hut customer ever since I can remember. They have changed so much it isn't funny. The pan crust doesn't come close to being half as good as before. The sauce was changed and is nasty. I recently order a pepperoni lovers with extra cheese. I could still see the crust through the cheese and what little pepperoni was on there tasted like BOLOGNA! How do you even? I am no longer a Pizza Hut customer!”
