“The pizza wasn't even that warm when it got here. Plus this is the condition that I received my pizza in. Obviously your delivery driver didn't have enough respect to handle the food with enough care to keep it in a flat position. Definitely was not very thrilled with my pizza experience this evening.”
“I ordered a large backyard barbecue chicken thin crust and had a hard time finding any onions and chicken. There may have been less than a quarter cup of meat and and about 10 pieces of onion. I paid $18 and felt the frozen pizza that I get for $8 has more of the toppings. I was very disappointed and it will stop me from going back for awhile.”
“my pizza was goen!!!!! mi sputid Uber drivr ate my pizza or pickle hut embpley ate mi pizza🦶🏻🦶🏻🦶🏻 oops sorry I meant to send that to drake😭😭😭 I order from toesxpickliehut.com and the must of eat pizza I will contact custotemer servace😡😡 but pizza was good, 😩😩😩😩”
“The most ridiculous pizza I have ever eaten so far, I started vomiting after eating.. worst experience ever. I ordered from pizza hut due to the brand but seriously, I had the worst experience this time. and garlic bread was not even worth one star rating, completely disappointed. and main concern was the quality, my health was affected after eating it and they promised for good hygiene, nooo, they don't maintain the quality standard as well.”
“The most obvious web site I use. I love the pizza and the local restaurant but the web site has completely idiots pushing good customers away. Good luck to your success.”
“I ordered my pizza online, and the order confirmation said it would be ready at 7:05. When I got there the lady asked for my name and looked at her computer, then said it would be ready in 5 minutes. 20 minutes later she asked me if she could help me and I gave my name again. she said she couldn't find the order. So, I waited another 20 minutes. I would have left, but had already paid online. I should know better than to get pizza from a place that hires incompetent people.”
“I ordered my pizza at 5:44 pm and received it at 7:19 pm. The restaurant had already refunded my money and the delivery driver had to work to have the pizza paid for. I don’t know what went wrong, but an hour and a half late?”
“Years ago before Covid, Pizza Hut was the best pizza around. Now they don’t even heat up the sauce for the breadsticks. It’s a take it or leave it kind of pizza. Chucky cheese’s pizza is better, so what’s that telling you.”
“I placed an order online at Pizza Hut as I always do, but I make sure I get there before my order is done so that I know it is fresh. So as I’m waiting and looking for my order to come through the oven, I did not see the breadsticks that I ordered. The gentleman said the breadsticks were already in the warmer. I told him those were not the breadsticks that I ordered. Mine should be coming out with my pizza, he argued me up and down. I told him point-blank I place an order for fresh food. I want fresh food he got angry, went through another set of breadsticks into the oven came back rang up my money and threw my change back at me. he refused to give me his name , however, another guy was working with him by the name of Matthew and Matthew refused to give me his name as well however he did give me some number to call to speak to Juliana, so I’m going to give her a call. I’ll let you know how things went terrible terrible service. I’ve been going to that place since it was a restaurant down the street been living in this area for 27 years and these kids who work there now are rude and have no respect whatsoever. They need to be fired and they need to learn some manners.”
“Went to the one in Waterville maine about 10 years ago and it was filthy! Called Corp about it and was told they have new managers and didn't have the chance to clean, I told them it was bull! You have a restaurant or diner there's no excuse, found out a week ago from someone was there recently and said it's still filthy, surprised it's still opened”
“Me and my brother were excited about going to pizza hut. It was a 30 minute drive. We got in there and tried to find seating that would accommodate us. The booths would not fit us because they are for smaller people. My brother was trying to sit a table but there was only 2 chairs and my son was with me. The manager said we couldnt sit at 2 different tables close to each other, because of call aheads.... told us the booths can move but not enough for us. So we left. Really disappointed and will definitely let others know about this.”
“kampong ubi outlet's manager Rashid is so cheerful and helpful. he can multitask well and yet careful. while waiting to collect my pizzas, i see him helping both at the counter and in the kitchen. most if all, he is patient and so willing and eager to guide and teach and encourage us digitally how to order n collect efficiently. pleasant encounter with this matured, respectful young gentleman here. keep it up Rashid, kudos to you.”
“To Grove city Pennsylvania Pizza hut,Debbie,thank you for ur outstanding customer service and food keep up the good work,God speed,God bless!!!!!!!!!!!!!!!!!!!!!”
“Pizza was the best pizza i have ever had but the girl at the Brandeds Creek location who answered the phone has caused me to switch back to Papa Johns. She was terrible and made me cancel my order online and reorder again just to add a 2 liter bottle of soda. No empathy, no sympathy, no caring and because that location is the only location that delivers to me, I am not ordering from Pizza Hut again. She has lost a 25 year loyal member because she wanted to act like a thug on the phone.”
“Order # 3240901121707001302014235. The order was totally wrong. The only thing right was the meat. No extra cheese and not extra crispy.
I realized the cheese as I picked up at drive thru and honked my horn long enough to finally get an off duty associate to open the window. Was told they couldn’t add cheese at that point. I then ask for credit toward my $26 pizza which they indicated would do. Well, my credit card was charged and when I checked my app there was no credit there.
I understand why they’re rated 2 star now.”
“We went into Teeside Pizzahut and had an amazing visit, service was lovely and the staff were very friendly, food was quick, hot & delicious I will definitely be going back.”
“Pizza was delivered by door dasher no pouch to keep pizza warm she just handed me the cold pizza carton. The pizza was disgusting cold half baked I called but could not get anywhere. Finally.i connected with the store the kid that answered sounded like he was 10 years old said he'd give me a refund I dought it. I will never order from pizza hut again.”
