“I ordered pizza went to get it 15mins later come straight home start eating my pizza, pizza very dry, cold, and taste old, very disappointed in Pizza Hut, Blackshear
05/04/2024”
“I usually order online because I am a disabled mom and I am unable to walk long distances or stand for too long so it is very hard for me to stand in line or to walk across the parking lot. My caregiver who is my son as well usually goes and picks up the orders he did this recently when I ordered a double buffalo wing for seven dollars deals where you can get two or more items for seven dollars there was supposed to be 16 buffalo wings I thought eight and they were barely covered in sauce at all most of the wings had no sauce on them or very little. I complained and I never heard one word from them. I also complained about a pizza that was completely messed up and not cooked properly to where the whole pizza was falling apart when I would pick up a slice of pizza all the toppings in the cheese with completely fallen off of the top it was just bread. Never heard back from anyone know if that is shady then I’d like to know what is. I was literally had sent pictures to show them how horrible it was and never got a response back.”
“They are screwing me out of my reward points. This is an American company,but there customer service is in some 3rd world country that barely speak English. If your a true American company hire Americans. Will not buy anymore, support your local American pizza family shops”
“I order a pizza through skip the dishes...the delivery was fine but the pizza was not cooked and just dough. I called Pizza Hut said I needed to contacted Skip even though it was their fault. Skip would only give me half the price back so I contacted the restaurant again and they say it's not their fault!!!! Wow food is not cheap to order now a days so at least try and make it right! So disappointed won't order again”
“Customer service sucks.
Not attentive.
We waited for our hot drinks but never come.
I went over and there it was sitting on the counter, and no one serve us our drinks.
What a great disappointment! The staffs are only interested in talking and doing unnecessary things......👎👎👎👎👎👎👎👎👎👎👎👎Nex pizza”
“It is nowhere the Pizza Hut pizza I recall from 10 years ago. Dough tastes like from frozen dough, not hand made. Will avoid purchasing again. I used to really love it. Sad.”
“Their customer service sucks. I have never received my Hut rewards points. I've called customer service and they sent an email to write in proof. I've done that they send me another email for the same damn thing. I call the Hut Rewards number say the same thing and they sent me an email. I abide by said email to wait another 2 days for them to send me the same damn email. I called them to let them know I've been going through this with them for over a month and I am owe thousands of rewards points and they lie and say that I am not a Rewards member and can't find my case even though to be a Rewards member all you have to do is sign into the app. So I debunk them on this and they remain to lie. This company is no longer getting a dime of my money. They are cheap scam artists.”
“I was so disappointed with the chicken Alfredo! It used to be my favorite thing from Pizza Hut but I will NEVER order it again or recommend it to anyone! It used to have the curly noodles and was creamy.. now it’s just gloppy noodles that are gummy & chewy with over cooked sauce…I’m done!!! It was nasty!!!”
“Pizza prepared sloppily. It was made incorrectly the first time and then rushed the second time to the point where it wasn’t even done baking. I am still waiting to hear from the corporate office or at least the local store manager.”
“The Pizza Hut in Orangeburg SC is the worst! The customer service is horrible the food is horrible only because the take more time on their phones than paying attention to making the food I have tried in person and on line and they still don’t pay attention the last pizza I got looked like it was cut by a toddler! I have spoken with management to no Avail so I will just take my business elsewhere”
“Ordered thin crust Supreme. Crust could of been cooked more and was tasteless but I did like the toppings.
I wasn't very happy when the person who delivered, from pizza hut, asked me if I was going to tip him. The tip was included in delivery.”
“This was my first ordering a pizza from Pizza Hut but not my boyfriend's. He usually buys his pizza from its location in Bad Axe, MI which he says is EXCELLENT!! This time we purchased 2 pizza's today (a New York and a stuffed crust) at your location on Van Dyke in Warren, MI. Our complaint is the dough tasted like FROZEN dough, not had tossed. We spent $49 total for both pizza's and was extremely, extremely disappointed!”
“I ordered the backyard BBQ thin crust pizza. When I got home there was scant to NO BBQ sauce on it and no bacon! I had to use my BBQ sauce to put on it and small amount of chicken. For $18 this is not acceptable!!”
“Ordered cheese sticks with rewards. It said I would get 10 cheese sticks and when I picked them up I only got 5. The employee was no help and the cheese sticks were burnt”
“We ordered on the website, it went thru doordash, two dashers took the order then cancelled.. then the whole order was cancelled.. so we had to pick it up, and got our pizza after two hours. Then they forgot our breadsticks. Not great.”
