Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.87

4.9 Rating 4,003 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,003 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 2nd July 2026

Jed

Play It Koi 5 star review on 15th June 2026

829

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Play it Koi had just what I needed, at the best price BTW.”

Helpful Report

Posted 6 years ago

“Customer service is top notch! Quick and on time delivery of all products. Thank you!!!”

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Posted 6 years ago

“I ordered a filter & pump online. Ben immediately called me to let me know the pump was out of stock. Apologizing and making recommendations on an alternative. How fantastically great I’m in Delaware and wish we had Play it Koi here. Will definitely keep supporting Ben & his small business.”

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Posted 6 years ago

“Play koi is responsive to my concerns problems questions and are a honest company. This what I like about play koi ethics.”

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Posted 6 years ago

“Ben and his team are the BEST! Personal service and quick delivery. Best advice on the right products. You can't go wrong with Play it Koi.”

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Posted 6 years ago

“I just installed my PondMax pressure filter and an Aquascape solid handling pump including PondMax hose and clamps. The pump and filter have been running for a few days the water already looks cleaner. I had a problem with one of the clamps. Ben contacted me a few minutes after I emailed him on a Sunday. I was hoping for a response by the end of Monday. A few days later i had a replacement clamp. the experience I had with Ben and his company was second to none and I will make all my future pond purchases from Play it Koi.”

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Posted 6 years ago

“My order came in fewer days than expected. This seems to be helping the Koi after having to drain the pond and restart it. Play it Koi has very good customer service.”

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Posted 6 years ago

“Play It Koi not only had the product ready to ship same day, they also reached out via email and were very personable. I really approve yard their time and efforts in assisting me!”

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Posted 6 years ago

“Placed my order and received it quickly . Product allow the koi enthusiast to breed their prized koi with ease. Play it koi is a reliable professional dealer. Thanks again greatly”

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Posted 6 years ago

“Loved the moss and the speed in which it arrived.”

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Posted 6 years ago

“I liked everything about Play it Koi. Class act, will use them over and over. Great prices and service....thanks”

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Posted 6 years ago

“Play it koi went out of their way to ensure my Oder was shipped as fast as possible. Arrived quick, well packaged and I couldn’t be more pleased. Thanks Ben!”

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Posted 6 years ago

“The merchandise I ordered was exactly as expected, but the shipping time just “wowed” me! I was expecting it to take a week, what with COVID and it had to be shipped a long way, but it took MAX 2 days. I ordered in the evening on Tuesday and it arrived Thursday morning. I couldn’t believe it! I will definitely order from this company again for our koi pond.”

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Posted 6 years ago

“Fish love to play in grass too!”

Play It Koi 5 star review on 14th April 2020

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Posted 6 years ago

“Ordered a UV replacement bulb for our pond filter. Bulb arrived quickly, even with standard shipping. We live in Hawaii and most places charge crazy high shipping fees, but not Play it Koi. They were fair in their charges. We will order again when we need something.”

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Posted 6 years ago

“I want to thank the fine folks at Don’t be Koi! for their excellent service. They got my part to me when promised and ready to use. I was able to get my pond filter operational in short order and get back to my beer and watching the fishes. Thanks again!”

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Posted 6 years ago

“I can't comment on the product I ordered because I haven't used it. However, I can say that the ordering process, the accuracy of the order, and time to delivery were all excellent.”

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Posted 6 years ago

“Ordered hyacinth, hornwort, and frogbit. Play-It-Koi sent them all quickly, packaged great. Everything arrived in great condition ready to go into the pond right away.”

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Posted 6 years ago

“I'd been looking for Black Magic Colocasias every where and managed to find them here with PlayItKoi. I was unsure if it was worth trying to order the plant (as a bulb) online given that they were out of season when I wanted to order them and unsure if they would survive the trek in the mail. When I called, the owner answered and was very helpful. He gave me careful honest instructions and even told me the truth that the plants might not arrive in the best shape, but that they'd bounce back with proper care. I'm happy to report that they did, indeed, make it to me in the middle of January in decent shape, and after potting and following his advice, they have currently doubled (maybe tripled?) in size are and absolutely thriving. I really appreciated his dedication to getting me the right information and care instructions and will absolutely be recommending Play It Koi to anyone interested in purchasing beautiful plants. Thanks guys!”

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Posted 6 years ago

“I was skeptical ordering during Coronaviris from this company. Didn't think my order would get delivered. Not only was it delivered quickly the service and communication was A++++++. This is how all companies should do business.”

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Posted 6 years ago

Play It Koi is rated 4.9 based on 4,003 reviews