Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,184 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,184 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

847

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional company. Everything I've looked for in a koi company. These people have it all, and have helped me our a lot. I will do so much more business with them in years to come”

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Posted 4 years ago

“Fresh, happy plants arrived on time!”

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Posted 4 years ago

“Play it Koi always comes through for me. Great service and quick delivery. I would say I am "Playing it Joi" with Play it Koi. Thanks again Ben! Dave Villandry”

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Posted 4 years ago

Thanks Dave! ;-) Playing it Joi... I like it.. very catchy

Posted 4 years ago

“In this day and time customer service at most places is at a bear minimum but I would give play it koi 5 stars for there's, I truly believe they put customer satisfaction as their number one priority.”

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Posted 4 years ago

Thank you James! We certainly appreciate you too! Let us know how that AlphaOne WattMizer works out for you!

Posted 4 years ago

“Good prices, great service”

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Posted 4 years ago

“Excellent web display”

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Posted 4 years ago

“Very nice quiet efficient pump. Looking forward to the savings👍”

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Posted 4 years ago

“I was using another product, but discovered my husband had been using this one in the pond. The other product allowed some string algae and caused one of the underwater filtration plants to explode. After one use CleanMax stopped the string algae and reduced the explosion of the filtration plant. I'm happy.”

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Posted 4 years ago

“In a time where nobody has light kits, play it koi had what I needed. Will probably order another set depending on what they look like once the water gets in. Thank you guys”

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Posted 4 years ago

“Excellent response time when I reached out using the chat option. Questions were promptly answered. Package was shipped in a timely manner as well.”

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Posted 4 years ago

“Fast response to any problems you might have”

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Posted 4 years ago

Thank you for your review & Continued Support!

Posted 4 years ago

“Super fast service. Ordered on Saturday and arrived at my house on Wednesday. I would definitely purchase from this store again!”

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Posted 4 years ago

“Fast service”

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Posted 4 years ago

“Online process was easy and delivery was quicker than expected.”

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Posted 4 years ago

“Wonderful site to buy pond supplies.I bought so much from play it koi I highly recommend.”

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Posted 4 years ago

“Another great purchase experience we thought it was going to be months before they were able to procure parts but got it almost immediately very impressed!”

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Posted 4 years ago

“Great place to shop. I bought a number of pond plants. The lotus I bought were very healthy tubers.”

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Posted 4 years ago

“thanks for the transaction. It was super easy.”

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Posted 4 years ago

“Always excellent service delivery. Plants always arrive in excellent condition and grow so well. Thanks!!”

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Posted 4 years ago

“Plants showed up promptly and in great condition! The roots were clean and the plants had very good packaging that kept them moist. In short, a great place to buy pond plants!”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 4,184 reviews