Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reasonable wait (although I'm pretty spoiled by Amazon overnight). Good product. Thank you.”

Helpful Report

Posted 4 years ago

“Prompt and most responsive and agreeable communication. Iris are already homing in our fountains.”

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Posted 4 years ago

“Just emailed to say the replacement sponge filters are exactly what I needed for my pondmax external filter and recd today! Quick delivery and safely packaged!! Will definitely keep Play it Koi as my resource for items needed for my koi pond! Thank you!!”

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Posted 4 years ago

“Product was just what I needed Packaged well to protect threads good service all the way thru and $40 cheaper than Amazon”

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Posted 4 years ago

“I had a very pleasant experience. They had a great price, and contacted me immediately when there was a question about my order. It arrived quickly and extremely well packaged.”

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Posted 4 years ago

“They are doing great!”

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Posted 4 years ago

“So grateful for the fast shipping, thank you!”

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Posted 4 years ago

“Derek was very helpful!”

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Posted 4 years ago

Thank you for your review & continued support! I can't wait to see how that amazing project turns out! -Derek

Posted 4 years ago

“Your online site was great and your prices are very competitive and your shipping department moves a lot faster than most other keep up the good work 👍🏻👍🏻👍🏻”

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Posted 4 years ago

Thanks for the kind words Mark! It means a lot to us!

Posted 4 years ago

“I received my pond pump from PlayItKoi in good condition & had it immediately installed.”

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Posted 4 years ago

“Nothing but the best products, from the best people!”

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Posted 4 years ago

“Order arrived quickly and worked great.”

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Posted 4 years ago

“very helpful doing business with. products have always arrived quick”

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Posted 4 years ago

“I can’t say enough Great things about Play it Koi , and Ben . He’s been there for me throughout my entire pond process and accepts my texts and phone calls whenever I have issues or a question. He’s very knowledgeable and compassionate. An all around great guy . I really appreciate him and so glad I got a chance to know a little about him and his Business 🙏”

Play It Koi 5 star review on 6th November 2021

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Posted 4 years ago

Keith - you are an awesome customer with a super beautiful pond. I know you've worked really hard on this over these last several years. People like you are what this hobby is all about! working hard and then being able to enjoy and take pride in your labor of love. Glad we can be there for you to support your success. best, Ben

Posted 4 years ago

“appreciate the good service and product.”

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Posted 4 years ago

“My goto for my koi pond equipment parts.”

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Posted 4 years ago

“Great communication, fast shipping and most importantly high quality pond plants. Will do more business with you guys! 👍”

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Posted 4 years ago

“Very good product. Dimensions are a little off. Valve is 5” open end to open end, not 4.5”.”

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Posted 4 years ago

“This company has been very helpful with all my questions. There products always arrive quickly. And I look forward to doing business with them for the foreseeable future on my 20,000 gallon koi pond”

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Posted 4 years ago

“Very professional company. Everything I've looked for in a koi company. These people have it all, and have helped me our a lot. I will do so much more business with them in years to come”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 3,678 reviews