Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Another happy order 😎”

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Posted 4 years ago

“A+++ service from Play It Koi always!”

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Posted 4 years ago

“Excellent online pond store! Can’t wait till spring time. Brrrrr!!!!”

Play It Koi 5 star review on 31st December 2021

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Posted 4 years ago

“Superior customer service!!! I wanted to exchange something and email sales. Next thing you know, it was done!!!! Super friendly representatives and I am really happy to deal with play it koi. Highly recommend Play IT Koi and they have very reasonable and competitive prices as well!!!”

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Posted 4 years ago

“Swimmingly g00d!”

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Posted 4 years ago

“Great communication and fast shipping.”

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Posted 4 years ago

“I found Play It Koi in a Google search. They had the replacement products I needed for my fountain at the right price. I ordered on a Sunday and they were shipped and in my home by Wednesday. I received e-mail updates to keep me informed. Overall an excellent shopping experience!”

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Posted 4 years ago

“Play It Koi is a great outfit. Competitive prices, good products, and fast shipping.”

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Posted 4 years ago

“Derek is just the best! He's been there to help every step of the way. It's so nice to work with someone who actually cares about our success. Thank you!”

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Posted 4 years ago

“Fast and Friendly!”

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Posted 4 years ago

“The PlayItKoi team consistently provides excellent customer service and is very responsive and helpful with my questions. Most importantly, they take the time and interest in setting you up with the right products for your pond needs. Much better than Amazon!”

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Posted 4 years ago

“Exceptional customer service!”

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Posted 4 years ago

“Very fast service and they had exactly the filters that I needed for my pond. Will be using them in the future.”

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Posted 4 years ago

“Everything was Great! Great service! Great price! Great communication!”

Play It Koi 5 star review on 14th December 2021

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Posted 4 years ago

Thanks Ben! I look forward to working with you again soon! - Derek

Posted 4 years ago

“I am so thankful Play it Koi was able to get me a pond pump within days of ordering! I run 11 tanks in schools for a salmon in the classroom program and it's important to know where I can turn to to get exactly what I need quickly”

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Posted 4 years ago

“Love the products I bought, fast shipping never has a problem”

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Posted 4 years ago

“Awesome customer service, they responded to my calls and question very quick , and they really helped me get what I needed for my pond build , looking forward to doing more business with these guys in the near future , ALOHA FROM HAWAII”

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Posted 4 years ago

Wow! Really coming together Ted! nice work!

Posted 4 years ago

“As Always, Ben is there to assist me and to give his Professional advice in all my Ponding Decisions! I trust him and have Ben Thankful to have found someone who I can personally reach out to with my Millions of Questions 🤣 Thanks Ben🙏”

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Posted 4 years ago

“Great Prices and Quik Shipping Easy to Use your On-Line Catalog”

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Posted 4 years ago

“time management to deliver products is efficient!”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 3,678 reviews