Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices great service fast delivery win win win thanks”

Helpful Report

Posted 4 years ago

“Very happy with my orders. Quick and easy.”

Helpful Report

Posted 4 years ago

“Plants arrived in a timely manner, were packed well and in good condition. Thanks!”

Helpful Report

Posted 4 years ago

“this plant is very fertile and still young, very recommended for those who want to buy this plant, thank you!”

Helpful Report

Posted 4 years ago

“Quick shipping and great customer service!”

Helpful Report

Posted 4 years ago

“Appreciated the fast delivery”

Helpful Report

Posted 4 years ago

“I won't be koi about it--our parcel arrived fast, we rcvd useful tracking updates, and the plants we ordered were in lovely shape when they arrived. Play It Koi had a great selection and fair prices--so glad I swam into their pond. I trout I could have had any better serv-fish.”

Helpful Report

Posted 4 years ago

“Another order of Koi food, shipped right away and packaged well. Arrived in great shape!”

Play It Koi 5 star review on 17th January 2022

Helpful Report

Posted 4 years ago

“Wasn’t sure if I could get the exact part so I emailed Play it KOI AND Ben replied within a day he had what I needed and received it in about a week. All is good. Thank you PiK.”

Helpful Report

Posted 4 years ago

“Fast and friendly!”

Helpful Report

Posted 4 years ago

“Great prices and quick delivery. My pond filter broke which means no water was flowing. We all know how bad that can be. I ordered parts, they were shipped that day and I received them the next day.”

Helpful Report

Posted 4 years ago

“I received my bubble pro subsurface aerator promptly and in good condition. Can’t wait to get it in my pond this spring.”

Helpful Report

Posted 4 years ago

“Excellent customer service and quick delivery”

Helpful Report

Posted 4 years ago

“Consistently excellent. I've been shopping with Play It Koi for years now and like a fine wine, they just keep getting better.”

Helpful Report

Posted 4 years ago

“I ordered the Oase FiltoClear 8000 and received free shipping. This is the 2nd one I have had in my pond. The first one came in parts and was a bear to get the top secured. To my great surprise, this one came fully assembled and I really appreciated that. I installed it and it works just great. 2 days later the water was totally clear. I like to support local vendors, but there are none in my area for pond supplies. So knowing you are a small business, I will support you.”

Helpful Report

Posted 4 years ago

“Product was sent on time and item works just fine.Thank you.”

Helpful Report

Posted 4 years ago

“Easy website to navigate. The follow up was beyond excellent!”

Helpful Report

Posted 4 years ago

“Correct product and arrived intact.”

Helpful Report

Posted 4 years ago

“Very pleasant swimming in these waters with the minnow lol. My order was perfect and just in time that I needed it. Thank you!!! From: The Maximum AC/Heat”

Helpful Report

Posted 4 years ago

“Once again, the PIK team was on top of it. When I contacted them regarding supply chain shortages, they worked with me to stock up on products for the Spring. I was able to place the order and pick it up on the same day - a Sunday nonetheless!! 5+ stars!!”

Helpful Report

Posted 4 years ago

Play It Koi is rated 4.9 based on 3,678 reviews