Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.87

4.9 Rating 4,000 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,000 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 15th June 2026

824

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got my pond plants today and was surprised how healthy they were Will be getting more next spring”

Helpful Report

Posted 4 years ago

“While anxious to get my plants Play it Koi clearly conveyed the process for delivering healthy plants. The product arrived in great condition and it was a huge specimen! The Shopify alliance makes transit info an app click away. No searching for confirmation email. Well done, sir!”

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Posted 4 years ago

“Play it Koi is the best pond supply store around!”

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Posted 4 years ago

“Great customer service! I only ordered the air compressor to replace my old one. I was contacted by staff to make sure that this was only the compressor without any accessories. Compressor arrived within a few days, and it is working great. Kois are happy!”

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Posted 4 years ago

“Great and quick products”

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Posted 4 years ago

“Very good. Delivered on time as I expected”

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Posted 4 years ago

“Thank you, Play It Koi! Appreciate your products, your communication and your efficiency! Ordered products on Tuesday from Marin County, CA. Two days later they arrived! You’ve made our pond very happy!”

Play It Koi 5 star review on 20th May 2022

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Posted 4 years ago

“The PIK team is hands down, the best source for koi information and products. They always accommodate my needs and schedule, and are my “go-to” source for my koi needs.”

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Posted 4 years ago

“Product was as advertised and the site is easy to navigate. Thank you!”

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Posted 4 years ago

“Delivered Promptly. Packaged well. I have never had a problem with this company. Delivery is always Good. I highly recommended them.”

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Posted 4 years ago

“I am so impressed with the amazing staff at PlayItKoi. Am working with Derek who has given me immense help with planning my 3000-gallon box pond. From building material suggestions to sharing his vast knowledge and experience working with ponds, he has made my experience so much more positive and enjoyable. Looking forward to uploading some video after I finish it. Sincerely, Clark”

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Posted 4 years ago

“this is the first time that I used this food and my fish loved it. from order to shipped very smooth. All five stars. Thank you”

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Posted 4 years ago

“This place is amazing. Customer Service like it should be !!!”

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Posted 4 years ago

“Very friendly and offered advise”

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Posted 4 years ago

“Play it Koi has fantastic customer service! I received my order very timely and if you need to email any questions, they reply almost immediately. Give them a chance and Play it Koi will not let you down!”

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Posted 4 years ago

“Person was very helpful 🙂”

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Posted 4 years ago

“Very fast shipper and everything fit perfectly”

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Posted 4 years ago

“My pond is recovering from an otter raid this past fall. Here in the PNW, we have been having one of the coldest springs on record. This is the latest, and dirtiest start up of my pond - ever. Enter Play It Koi to the rescue! I bought a seasons worth of PondMAX ClearMAX Flocculent clarifier, and a jug of Microbe-Lift PL Beneficial Bacteria to get my pond clean and healthy. Ben had my order the very next day for pickup. Now I have no excuse to delay my annual big clean up (thanks Ben?! - now I get to get wet). I will be back for new fish if I don’t see my otter friend milling about. Jeff in Seattle”

Play It Koi 5 star review on 17th May 2022

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Posted 4 years ago

“Excellent customer service when I called to ask questions and problem solve why my pond light was no longer working. Fast shipping on the item we ordered.”

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Posted 4 years ago

“We received our order quickly and then administered the first treatment to our pond. We are already seeing clearer water and it has only been 2 days!! Terrific product!”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 4,000 reviews