Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a filter which I had used before. Fantastic product. It was shipped in a flash and I received it very soon after I placed the order . I was kept informed every step of the delivery. I am a very happy customer”

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Posted 3 years ago

“Needed a pre spring koi parasitic treatment and of course Playitkoi had the item in stock. Delivery was super quick and the price was competitive as well.”

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Posted 3 years ago

“Great service and products at great prices!!”

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Posted 3 years ago

“Quick ship and exactly what I ordered. Thanks”

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Posted 3 years ago

“Play It Koi has great products at competitive prices, and fantastic customer service.”

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Posted 3 years ago

“Pricing is competitive. Oder fulfillment was very quick. I’m using Play It Koi for all my pond needs from now on.”

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Posted 3 years ago

“This company provides outstanding customer service. They are now my "go to" provider for my pond supply needs.”

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Posted 3 years ago

“Ordered for spring so haven’t used yet but shipped out in record time.”

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Posted 3 years ago

“Package well delivered timely”

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Posted 3 years ago

“It was a pleasure doing business with PlayItKoi. The plants arrived quickly and in great shape and are now floating in my ponds. They were well packed and healthy looking.”

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Posted 3 years ago

“Ordering was easy and the items arrived in a very short amount of time.”

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Posted 3 years ago

“I have ordered pond plants from multiple companies. Each and every time I was disappointed by poor specimens that were either lacking root systems or damaged due to improper packaging. However, with Play it Koi, specimens arrived healthy! Much bigger than expected! Carefully packed for transport! Great price! With the best follow up customer service I have ever received! So, THANK YOU! I will only order from you here on out.”

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Posted 3 years ago

“Great! My PondMax filter arrived in record time and I’ve got it hooked up and working for my pond!”

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Posted 3 years ago

“Placing order is easy. Delivery on time and the items are good.”

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Posted 3 years ago

“Thank you so much for the speed this order came to me. WOW…your faster then Amazon.. I will be putting new filter in my pond in a couple weeks so it will be all ready for spring and summer. Thank you again,Linda”

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Posted 3 years ago

“Products arrived as ordered. Haven’t tried them out yet but the quality looks good.”

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Posted 3 years ago

“Very pleased with Play it Koi. Talk to a gentleman on the phone he was very professional and very knowledgeable. Knew what I needed and even helped with how to replace my filters,an even emailed me a owners manual for my filter.”

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Posted 3 years ago

“Quick shipment and plants delivered in great condition.”

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Posted 3 years ago

“The shipping was really fast. I can't wait to plant my Nycon Floating Flora Island & Fish barrier.”

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Posted 3 years ago

“Plants arrived in great shape and on time. Very happy with Play It Koi.”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 3,678 reviews