Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plants I ordered was received in a timely manner. They were so well packed that all of the plants were healthy and looked beautiful. I will buy from you again and recommend you to my friends.”

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Posted 3 years ago

“Orders have been great so far”

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Posted 3 years ago

“I like my new filter box”

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Posted 3 years ago

“Shipped the pump quickly, was easy to assemble and works great”

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Posted 3 years ago

“Product was packaged well and plants seem healthy. I placed another order already. So far I am very pleased. Keep up the good work!”

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Posted 3 years ago

“Very happy to you service. Thanks”

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Posted 3 years ago

“Love the product and fast delivery”

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Posted 3 years ago

“I buy a lot of plants online and many look almost dead when they arrive. These plants looked wonderful! I did pay for priority shipment which I am sure helped”

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Posted 3 years ago

“It's a treasure to have the great service Play It Koi provides right here in our region. I learned a lot from just one phone conversation with Ben. We are very happy with the items purchased and the shipping.”

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Posted 3 years ago

“I am pondering on how I should be doing this review. Well, it is very clear that we will make future purchase bekois this was a good product and shipping was fast. Love it…”

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Posted 3 years ago

“Very well would order again”

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Posted 3 years ago

“Can count on these guys 100%. My go to Koi pond supplier”

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Posted 3 years ago

“Competitive pricing and fast shipping!!”

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Posted 3 years ago

“Great service. My order shipped super quick. Thanks to the folks at PlayItKoi!”

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Posted 3 years ago

“Fast shipping and great customer service!”

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Posted 3 years ago

“great service”

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Posted 3 years ago

“plants arrived and were packaged really well. they were a good size and in perfect condition. I recommend anyone who wants good quality and service to do business with Play it koi”

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Posted 3 years ago

“Excellent customer service and care! I'm a fountain/pond novice and the team has been more than willing to talk me through a retrofit and guide me toward the products that would work best for my needs. I can't say enough good things about this business.”

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Posted 3 years ago

“Fast shipping Good part Great service!”

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Posted 3 years ago

“My order from "Play it Koi" was very quickly sent to me and was packaged very securely to make sure nothing broke. Thank you so much for the quick delivery of my order.”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 3,678 reviews