Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,182 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,182 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, shipped quickly and safely”

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Posted 4 years ago

“You have been nothing but awesome throughout my shopping experience! From initial communication to final purchase, it’s been super smooth, and million thanks to you for taking the time to dialogue with me via email to answer my questions. I have planted the mini lotus and now I hope they grow healthily!”

Play It Koi 5 star review on 10th July 2022

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Posted 4 years ago

“Priced well and arrived in a timely manner. The gentleman I talked with was very helpful”

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Posted 4 years ago

“Plants arrived healthy and perfect”

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Posted 4 years ago

“Arrived quickly in good health!”

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Posted 4 years ago

“I am very pleased with the service and my purchase. I will definitely order from Play it Koi again in the future.”

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Posted 4 years ago

“Delivery was very fast, and everything arrived well packaged. The plants look wonderful. I'll be back for more soon!”

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Posted 4 years ago

“No problems at all. Prompt on-time delivery”

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Posted 4 years ago

“Plants arrived in fantastic shape, everything was well packaged and moist.”

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Posted 4 years ago

“This is a company I never heard of before I was looking for the brand Pond algae cleaner but I couldn't find it I did find it at play itkoi and they had a service where they would let me know when they had it back in stock. A few days later I was able to order it and it came to my house much quicker than I expected because it was a product I really wanted I paid that postage which I thought was too high. All in all I am pleased and I will keep an eye on their emails to see what else they have that I might want”

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Posted 4 years ago

“my experience ordering azolla went swimmingly”

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Posted 4 years ago

“Fast delivery just what I wanted at a fair price”

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Posted 4 years ago

“I bought an Ultra Violet light for my pond and initially bought the wrong one. I caught my mistake and sent Play It Koi a message and they corrected my order immediately. Love the product and the great service. I would definitely buy from Play It Koi again.”

Play It Koi 5 star review on 7th July 2022

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Posted 4 years ago

Pond is looking great Steve! keep up the great work and thanks for the feedback.

Posted 4 years ago

“I called with a quick question and got so much more. I got a willing ear, expert advice and super fast service. Within an hour, I had an email detailing the conversation with specific suggestions and a few things that I hadn't even considered. I love that they're a small, local company, whose prices are on par with (or better) anything else you find on "the big A." I'll definitely be getting all my pond products from them moving forward.”

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Posted 4 years ago

Thank you Mari! It was great speaking with you!

Posted 4 years ago

“They had what I needed and it was shipped quickly.”

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Posted 4 years ago

“returning customer, had a few diagnostic questions for Ben an he replied in a vert timelty manner. So very happy”

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Posted 4 years ago

“Play It Koi is my go to shop for koi food and pond supplies. Competitive prices, fast shipping, and great selection. Not to mention expert advice.”

Play It Koi 5 star review on 6th July 2022

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Posted 4 years ago

Cute fish & Kids Craig! thanks for sharing!

Posted 4 years ago

“Everything was great!”

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Posted 4 years ago

“Still struggling with a couple of issues. Do you have a wrench to tighten the connector from the inside?”

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Posted 4 years ago

We don't sell those types of tools, but you should be able to use channel-lock pliers to get a good grip on the interior bulkhead nut.

Posted 4 years ago

“THE PRODUCT I ORDERED ARRIVED IN JUST A FEW DAYS”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 4,182 reviews