Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,182 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,182 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You guys did great. Plants were healthy and I’m very happy with my purchase.”

Play It Koi 5 star review on 18th July 2022

Helpful Report

Posted 4 years ago

“Great service! Azolla arrived timely & healthy looking. It’s not propagating/growing in abundance like other azolla we’ve had in the past from other sources. Perhaps there are various kinds of azolla?”

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Posted 4 years ago

“Ben was awesome, I didnt have an appointment scheduled but I was still able to get what I had come for, some duck weed.”

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Posted 4 years ago

“Great so far, I ordered 6 and received 10 plants wrapped in moist wrapping.”

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Posted 4 years ago

“Got the parts in about five days pack pretty well . Don’t know why the parts have too come from Baltimore when the manufacturer is in California? Other then that I am satisfied! Better prices to.”

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Posted 4 years ago

“This was my first experience with the company and it was thoroughly enjoyable. I greatly appreciate the wide range of products, the quick and efficient service, and the personal commitment to make the customer happy. I will certainly buy again.”

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Posted 4 years ago

“I am a greatly satisfied repeat customer who loves the variety of plants available, the quality of plants and the awesome customer service!”

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Posted 4 years ago

“First time ordered from Play It Koi and I will definitely go back again. Shipping and communication were excellent. The items came exactly what I ordered.”

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Posted 4 years ago

“The plants came well packaged and very healthy. I will definitely be a return customer!”

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Posted 4 years ago

“Quick delivery”

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Posted 4 years ago

“Plants arrives healthy and a good size. I would consider ordering from here again.”

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Posted 4 years ago

“Delivered all healthy. Quicker than I expected as well. I'd use company again for sure”

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Posted 4 years ago

“First, it was great to talk to a person when calling rather than a machine. Very helpful and pleasant.”

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Posted 4 years ago

“I thought it was a scam at first, but thank goodness I was wrong. I feel like the prices are a bit pricey to be honest. But we all have to make a living the best we can in this economy, I know. Once it was shipt it only took one day to get here which that by itself was pretty impressive. I plan to keep coming back and have already recommended yall to my neighbor. I'm sure I'll tell more also. Thanks again! And I appreciate you getting back to me when I was worried about my order, even though it was a weekend you still messaged back. Great customer service! I am very impressed.”

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Posted 4 years ago

“Mailed healthy pond plants timely, in good condition and in relatively low impact packaging. Will shop here again”

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Posted 4 years ago

“My plants came in excellent condition and were ready to plant (water iris). Good service.”

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Posted 4 years ago

“I ordered a floating plant container and water lettuce. I've ordered many plants online before and these were my far the nicest. Well packaged and very large healthy plants. I was a little concerned when the planter didn't arrive together. The plants were shipped fed ex and arrived first. Fortunately the planter arrived later that day via UPS. Would highly recommend”

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Posted 4 years ago

“Arrived earlier than expected. Exactly what was ordered. Overall excellent experience and reasonably priced.”