Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been getting pond supplies from Play It Koi for the past few years and are always happy with their products. We have purchased everything from koi pellets to nets that protect our entire pond from predators.”

Helpful Report

Posted 3 years ago

“Shipping is fast on my last 2 shipments, quality products and you make taking care of my young Koi fish easy being a new owner.”

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Posted 3 years ago

“Super fast response time, well packed delivery, true customer service.”

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Posted 3 years ago

“Ordering was super easy and it came to the house and saved me a trip to the city.”

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Posted 3 years ago

“Products as advertised. Quick delivery.”

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Posted 3 years ago

“For a small company, I have been very pleased with their ability to provide outstanding customer service and make me feel valued as a customer. Very helpful feedback. And guidance and just a pleasure to talk to.”

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Posted 3 years ago

“The delivery was prompt, the product was fresh, they are responsive.”

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Posted 3 years ago

“As a koi pond enthusiastic person. This play it koi has been a great place for me to find everything needed for my pond. Staff has been able to answer any questions I've had and shipping is prompt. I would personally highly recommend this store to anyone in the pond hobby.”

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Posted 3 years ago

“Great product, reasonable price, and faster than expected delivery!”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Excellent service once again from www.playitkoi.com as always”

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Posted 3 years ago

“As always, the customer service is top notch, professional, and just friendly. I am currently in the process of building a large volume pond and I'm excited to have them as a partner in the process.”

Play It Koi 5 star review on 2nd April 2022

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Posted 3 years ago

Your pond build is going to be epic Mike! Cheers! Ben

Posted 3 years ago

“Friendly people are great to do business with and play it koi Has them, the plants I purchased were healthy in broken and shipped secure and fast, good prices, I will use them again as a matter of fact I already did.”

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Posted 3 years ago

“It's that time of the year again and using a shotgun treatment of ProForm-C Broad Spectrum Disease Treatment and following up with Praziquantel has been very helpful for me in the Spring and Fall.”

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Posted 3 years ago

“I searched online for replacement parts for my koi filter system. Play It Koi’s website came up and I explored their products. I was reluctant to purchase at first without first confirming I was actually purchasing the correct part(s). I contacted Play It Koi via phone. Someone actually answered, which was wonderful to speak to a human being and problem solve the parts. I purchased two parts from Play It Koi. I appreciated the phone information. I appreciated their website which was easy to navigate and had pictures and reference areas. I also appreciated the emails confirming my shipment information. I will utilize Play It Koi in the future and appreciate it!!”

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Posted 3 years ago

“Had what I needed at a good price and delivered when expected.”

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Posted 3 years ago

“Y’all are awesome. Everything ordered showed up In great condition. Thanks guys”

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Posted 3 years ago

“great stuff”

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Posted 3 years ago

“I can’t believe how fast this arrived. They are my go to pond people. Thank you so much”

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Posted 3 years ago

“Plants arrived as promised, they look awesome! Had some questions, Kelly was great, answered all my questions!”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 3,678 reviews