Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service! Super fast! Best price!”

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Posted 3 years ago

“Good stuff and service.”

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Posted 3 years ago

“As expected.”

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Posted 3 years ago

“Thanks. See https://www.youtube.com/watch?v=6b1HHkitDNw”

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Posted 3 years ago

“My new compressor working good. Easy installation. My last one worked for two summer seasons non stop. Quick delivery and good price. Thank w.”

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Posted 3 years ago

“Great service and price was the best I could find! I will gladly continue to use Play It Koi for my water garden supplies.”

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Posted 3 years ago

“I was very [leased to get my equipment so quickly!!!! I'll be back.”

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Posted 3 years ago

“It was great to find the products we needed. Ordering was easy and the products arrived quickly.”

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Posted 3 years ago

“Best service ever quick fast and easy ways to pay really happy thank you playitkoi”

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Posted 3 years ago

“This was my first order with PIK and everything was great. Will continue doing business with them.”

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Posted 3 years ago

“Very fast response and great products”

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Posted 3 years ago

“So far so good. Waiting to receive the rest of my order when its ready. Otherwise very pleased with the site and process. The only thing I dont care for is the 130am text messages. I have received 2 from you. I realize these are probably computer generated. But 130am...?”

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Posted 3 years ago

“Excellent communications and terrific products. Definitely 5 star service and store!”

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Posted 3 years ago

“I ordered water Hawthorne a month ago, knowing I would have to wait for the weather to warm up for delivery. I got my plants today, and am amazed at not only the size, visible flowers on each plant, but also the care in packaging. They arrived in perfect condition. Well done!!! Photos of the plants, the pan pure clay kitty litter and fertilizer tablets, and the plants dropped into our pond. Ready for some early spring flowers. Yay!!!”

Play It Koi 5 star review on 9th April 2022

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Posted 3 years ago

“You had the pump that I needed and couldn’t find anywhere else.”

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Posted 3 years ago

“My pond filters arrived so quickly!! I really appreciated the selection and speed.”

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Posted 3 years ago

“I have to say that this was one of the better experiences I've had with online purchases. There was an issue with my original order. I couldn't get the product to work correctly. This was a replacement part for a lighting system. Candidly, I assumed that it was my problem, and I wouldn't get any help / support. Derek, their VP of sales, was GREAT. He called me and tried to walk me through how to get it to work. When it didn't work, he contacted the manufacturer and had them send me an entirely new product. Not just the part I ordered, BUT the entire "Control" unit. Long story short, it works!!! I didn't expect such GREAT customer service. THANKS GUYS!”

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Posted 3 years ago

“Very quick delivery and the product works as advertised.”

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Posted 3 years ago

“Play It Koi was very helpful with the order”

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Posted 3 years ago

“Pump was delivered quickly and works great.”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 3,678 reviews