Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plants arrived on time and look great. You even threw in a couple of extras and that is greatly appreciated.”

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Posted 3 years ago

“Plants were healthy and packaged to maintain their needs. Great job. Would be helpful sometimes to have them separated in bunches with weights on them. Overall great job!”

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Posted 3 years ago

“I received all the items i ordered, on time. Thank you very much. The plants look nice.”

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Posted 3 years ago

“The ordering process is easy and the product was shipped quickly. I am very happy with the product’s quality and price.”

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Posted 3 years ago

“Purchased annual filter change and it went well. Ready to test it tomorrow. Excellent response and advise to the product I needed. Got a personal call and great advise.”

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Posted 3 years ago

“Once again, truly outstanding service. Great quality products at a fair price, with expert staff to answer questions along the way.”

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Posted 3 years ago

“As good as it gets! Reliable, well informed, excellent product selection.”

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Posted 3 years ago

“Both items I purchased were expertly packaged and promptly shipped. I'm perfectly satisfied with Play It Koi, and certainly will patronized them in the future!”

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Posted 3 years ago

“My wife is a veterinarian and specializes in exotics. We us your site for medical purposes. Prices are fair and shipping is quick.”

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Posted 3 years ago

“Best koi pond bacteria and delivery is timely.”

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Posted 3 years ago

“Very smooth and fast process, good to know you are out there!”

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Posted 3 years ago

“Great service and fast delivery. Couldn’t be more pleased!”

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Posted 3 years ago

“I ordered a part that my filter desperately needed and hoped it would come quickly. To make sure, I called the company to explain my situation and left a detailed message. A short time later I received a call from Derick (sp?) and wasn't home but he left a message that my part was shipped out immediately and I should receive it the next day. I did indeed receive it that next day. Great customer service from this place! Very pleased!”

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Posted 3 years ago

“Great service and arrived on time!”

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Posted 3 years ago

“Thanks very good seller.”

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Posted 3 years ago

“I work from home now and wanted a water feature for my yard. I found a patio pond at Playitkoi. It shipped in a week. I now have a relaxing little pond complete with some goldfish. Love it!”

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Posted 3 years ago

What a beautiful little slice of Zen in your backyard! I'm so happy we could help.

Posted 3 years ago

LOVE IT! thanks for sharing Carl. Enjoy! -Ben

Posted 3 years ago

“Quick ship!”

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Posted 3 years ago

“Fast shipment, well packed, in stock item. Friendly, informative. Will buy from this store again!”

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Posted 3 years ago

“good transaction”

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Posted 3 years ago

“exactly what I needed and couldn't find locally. Thank you”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 3,678 reviews