Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The package came in a timely fashion, was well packaged and in working order...Thank you”

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Posted 3 years ago

“My part I ordered arrived the next day! Perfect… wow”

Play It Koi 5 star review on 4th May 2022

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Posted 3 years ago

Thank you Victoria! Beautiful pond sanctuary you have there! Thanks for sharing! cheers! Ben

Posted 3 years ago

“All plants arrived quickly and were in great condition. Even got an extra included!”

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Posted 3 years ago

“My order came very fast. I'm anxious to see how it works.”

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Posted 3 years ago

“You did perfect. I would never buy my Koi food anyplace else.”

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Posted 3 years ago

“ive had good experience dealing with play it koi, customer service is very good and delivery time is very good.”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“A big apology to Play It Koi, I had posted a poor review of them and later realized I had posted for the wrong company. My interaction with Play It Koi has always been terrific. Baro”

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Posted 3 years ago

“I found the part I needed at only one place, Play It Koi. The price was reasonable and the product worked once installed. Will shop there again if the need arises.”

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Posted 3 years ago

“Product was delivered on time at a reasonable price. Good product for controlling algae growth.”

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Posted 3 years ago

“Order arrived earlier than expected. Great service and helpful support response. Look out Amazon!”

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Posted 3 years ago

“Over all my experience has been fantastic with Play it Koi, fast shipping and great products”

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Posted 3 years ago

“Fast shipping and friendly customer service. The plants arrived and are healthy”

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Posted 3 years ago

“Great company. My plants are always healthy and are sent out quickly ince temps are safe. This is my 3rd purchase and I will continue buying from Play it Koi”

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Posted 3 years ago

“Fantastic customer service thank you”

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Posted 3 years ago

“Quality products and speedy service A+++++++ THAN YOU!!!!!”

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Posted 3 years ago

“Horsetail is healthy and green and thriving so far in my pond around the edges”

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Posted 3 years ago

“I just got back from a 3 day business trip to find everything I had ordered has been delivered! I'll post updates in the coming days of my Oase Bitron C 55 Watt Uv Clarifier and PondMAX BactiMAX+ I've installed the unit and everything went pretty easy, I've posted pictures of what the pond looks like now and I'll update in the coming days. I did use a single treatment of the Bactimax+”

Play It Koi 5 star review on 30th April 2022

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Posted 3 years ago

“The plants look great and are good size. Thanks Larry Bender”

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Posted 3 years ago

“Order was received promptly and in very good condition. Thank you!”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 3,678 reviews