Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great! Fair price and quick shipping.”

Helpful Report

Posted 3 years ago

“Very professional service. Plants arrived well-packaged, healthy, and vibrant.”

Helpful Report

Posted 3 years ago

“My order of hornwort and frogbit arrived as soon as the weather was warm enough for them to ship. All the plants were very large and healthy-looking. I can't wait for them to start multiplying!”

Helpful Report

Posted 3 years ago

“Thanks for the advice and quick delivery.”

Helpful Report

Posted 3 years ago

“Fast shipping and easy transaction will purchase again”

Helpful Report

Posted 3 years ago

“Our plants arrived via FedEx beautifully packed and in very good health. Much respect to this company for its careful handling and beautiful plants.”

Helpful Report

Posted 3 years ago

“very nice customer response and very smooth transactions!”

Helpful Report

Posted 3 years ago

“Delivery, product information and customer support -very good. Will purchase from this company again.”

Helpful Report

Posted 3 years ago

“Owner and manager is a pleasure to do business with. I will use this company for my koi pond supplies because of the caring for customers Ben puts into his business”

Play It Koi 5 star review on 26th April 2022

Helpful Report

Posted 3 years ago

Thanks Arthur! Your feedback means a lot! best, Ben

Posted 3 years ago

“Quick and easy pond plants shipped to my door”

Helpful Report

Posted 3 years ago

“Ordering food for my koi fish was very simple and the shipment arrived quickly.”

Helpful Report

Posted 3 years ago

“Best selection of pond supplies.”

Helpful Report

Posted 3 years ago

“Once again Play it Koi has delivered…literally across the country to NJ in just a couple of days! The great selection and fast service have made this my go-to stop for pond gear…thanks again Ben and team!”

Helpful Report

Posted 3 years ago

“Plants arrived when stated. The hornwort was green and still moist. Placed some in pond before work. Remaining plants were stored in a bucket of rain water to be planted after work. My only regret is that I didn’t buy another plant source at same time to distract the fish. I must say my fish and a visiting raccoon had a very good meal!!! Service and product received both great. Poor planning on my part and a raccoon.”

Helpful Report

Posted 3 years ago

“I recently purchased an order 2 different floating pond plants, not realizing one was prohibited in my state. I was notified immediately and made a different choice as recommended by a technician. My order arrived promptly and in excellent condition. Wish all internet transactions went this well!! Thank you for my excellent ordering experience!”

Helpful Report

Posted 3 years ago

“Very friendly and knowledgeable! Eager to help out and had everything I needed for my pond!”

Helpful Report

Posted 3 years ago

“Very pleased with plants”

Play It Koi 5 star review on 24th April 2022

Helpful Report

Posted 3 years ago

Beautiful! thanks for sharing Phyllis! -Ben

Posted 3 years ago

“Great description, easy set up ! Can't beat the price. Very happy with our purchase .”

Helpful Report

Posted 3 years ago

“Great products and fast delivery!”

Helpful Report

Posted 3 years ago

“Great service as always! Thank you!”

Helpful Report

Posted 3 years ago

Play It Koi is rated 4.9 based on 3,678 reviews