Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like it now my pond get better.thank so much”

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Posted 3 years ago

“the new pump is working well and doing what i hoped.”

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Posted 3 years ago

“Always Prompt, fast shipments”

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Posted 3 years ago

“Quick response to both customer service inquiries and order delivery.”

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Posted 3 years ago

“Very pleased with the selection of pond plumbing supplies and koi food unavailable from other koi supply stores”

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Posted 3 years ago

“Fast response and delivery with very competitive price.”

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Posted 3 years ago

“Just placed my second order- over the past 2 weeks. The communication and order fulfillment is excellent. Very much appreciate the great customer service and support. Buying from a local company is always the best- to support our economy. Thank you.”

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Posted 3 years ago

“Great service. Very fast Good prices I will use them again”

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Posted 3 years ago

“Nice quality floating swan decoy!!”

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Posted 3 years ago

“quick and good services. I was able to get something last minute that saved my fish. Highly recommend purchasing from here.”

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Posted 3 years ago

“Play It Koi had EXACTlY what I needed for my UV pond pump- filters, new UV light and new gaskets. Everything was packed very well and was shipped quickly!”

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Posted 3 years ago

“Great quality service! I get my shipment run a way ,I loved! Definitely used again and highly recommend for everyone!”

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Posted 3 years ago

“Awesome products and customer service”

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Posted 3 years ago

“I am very happy with all of my orders. The plants arrived in excellent condition when the arrived. The pricing is very reasonable.”

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Posted 3 years ago

“Like the times, our pump was slightly delayed to be received by your group stayed on top of it, reached out to manufacturer and had it to us in time to meet our schedule. With out this effort we don’t think this would have been successful. Thank you.”

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Posted 3 years ago

“My wife and I bought our first pond vac from Play it Koi. It was priced right and shipped fast. I'm happy to say everything went well and we didn't have the need to call customer service and that's a beautiful thing! Thank you and we will be buying again!”

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Posted 3 years ago

“I recently purchased Nijikawa Professional sinking pellets and my koi absolutely loved it. This is the first sinking pellet that A, actually sink and B, all my koi go crazy for. As for my experience with Play It Koi, they had the cheapest prices and the fastest delivery time of any online store we've ever delt with.”

Play It Koi 5 star review on 12th May 2022

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Posted 3 years ago

“Great experience with PAYITKOI. Plants arrived fast and in good condition. I will be ordering again in the future.”

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Posted 3 years ago

“Quick delivery. Will order a UV Sanitizer light from there soon!”

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Posted 3 years ago

“The products are top quality and the gentleman I’ve spoken with on the phone, is very well informed. And just plain nice. I have a lot of confidence in this company.”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 3,678 reviews