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Play It Koi Reviews

4.9 Rating 4,000 Reviews
97 %
of reviewers recommend Play It Koi
4.9
Based on 4,000 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 15th June 2026
"Steven"
Play It Koi 5 star review on 11th June 2026
William
Play It Koi 5 star review on 8th June 2026
Jerilyn
Play It Koi 5 star review on 5th June 2026
Elizabeth
Play It Koi 5 star review on 2nd June 2026
Ronald
Play It Koi 5 star review on 2nd June 2026
Ronald
Play It Koi 5 star review on 30th May 2026
Peter
824
Anonymous
Anonymous  // 01/01/2019
I’m a repeat customer and can always rely on PlayItKoi’s excellent service, good pricing, and prompt order fulfillment and delivery.
Helpful Report
Posted 3 years ago
Good service, nice plants.
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Posted 3 years ago
Fast shipping! Awesome products!
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Posted 3 years ago
Works wonders in our fountain.
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Posted 3 years ago
Placed my order with no problems and the product was delivered in record time.
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Posted 3 years ago
You guys did great. Plants were healthy and I’m very happy with my purchase.
Play It Koi 5 star review on 18th July 2022 Play It Koi 5 star review on 18th July 2022
Helpful Report
Posted 3 years ago
Great service! Azolla arrived timely & healthy looking. It’s not propagating/growing in abundance like other azolla we’ve had in the past from other sources. Perhaps there are various kinds of azolla?
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Posted 3 years ago
Ben was awesome, I didnt have an appointment scheduled but I was still able to get what I had come for, some duck weed.
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Posted 3 years ago
Great so far, I ordered 6 and received 10 plants wrapped in moist wrapping.
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Posted 3 years ago
Got the parts in about five days pack pretty well . Don’t know why the parts have too come from Baltimore when the manufacturer is in California? Other then that I am satisfied! Better prices to.
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Posted 3 years ago
This was my first experience with the company and it was thoroughly enjoyable. I greatly appreciate the wide range of products, the quick and efficient service, and the personal commitment to make the customer happy. I will certainly buy again.
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Posted 3 years ago
I am a greatly satisfied repeat customer who loves the variety of plants available, the quality of plants and the awesome customer service!
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Posted 3 years ago
First time ordered from Play It Koi and I will definitely go back again. Shipping and communication were excellent. The items came exactly what I ordered.
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Posted 3 years ago
The plants came well packaged and very healthy. I will definitely be a return customer!
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Posted 3 years ago
Quick delivery
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Posted 3 years ago
Plants arrives healthy and a good size. I would consider ordering from here again.
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Posted 3 years ago
Delivered all healthy. Quicker than I expected as well. I'd use company again for sure
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Posted 3 years ago
First, it was great to talk to a person when calling rather than a machine. Very helpful and pleasant.
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Posted 3 years ago
I thought it was a scam at first, but thank goodness I was wrong. I feel like the prices are a bit pricey to be honest. But we all have to make a living the best we can in this economy, I know. Once it was shipt it only took one day to get here which that by itself was pretty impressive. I plan to keep coming back and have already recommended yall to my neighbor. I'm sure I'll tell more also. Thanks again! And I appreciate you getting back to me when I was worried about my order, even though it was a weekend you still messaged back. Great customer service! I am very impressed.
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Posted 3 years ago
Mailed healthy pond plants timely, in good condition and in relatively low impact packaging. Will shop here again
Helpful Report
Posted 3 years ago
Play It Koi is rated 4.9 based on 4,000 reviews