Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company, quality through and through. From the pond plants , communication , shipping. All around great. Answered my emailed questions and were so helpful!”

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Posted 3 years ago

“I was impressed by the professional service and quick shipping. The plants that I ordered arrived in excellent condition and were exactly as described.”

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Posted 3 years ago

“Great products and great service 👍”

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Posted 3 years ago

“Yes, everyone was very help full. I received my fish food and they are very happy! Thank you Anthony”

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Posted 3 years ago

“Travelled all the way cross the country and looking pretty good in its mesh bag!”

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Posted 3 years ago

“Swan is working great at keeping ducks out of my pool. Great quality and fast delivery!!”

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Posted 3 years ago

“You did a great job. We received the order on time. You packed fish food very well and prevent damp efficiently. We order the fish food from your company 2 years. We feel so satisfied. Thank you.”

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Posted 3 years ago

“I am so impressed with your company. Every aspect of the purchasing experience was perfect. Gorgeous plants, great communication, super-fast shipping. I don't know how you could possibly make it better.”

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Posted 3 years ago

“Everything came in as promised. Let's see how the water hyacinths grow this year!”

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Posted 3 years ago

“Friendly, professional and responsive. Easy to work with!”

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Posted 3 years ago

“Ordered duck 🦆 weed multiple times. Great service and fast shipping!!!”

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Posted 3 years ago

“WAY BETTER than expected. As you can see I turned my hot-tub into a pond. Thanks so much.”

Play It Koi 5 star review on 28th May 2022

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Posted 3 years ago

“Great experience with this company! Plants are packaged well and are perfect. Great communication. 5 stars!!!”

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Posted 3 years ago

“Every year I order some fresh elephant ears from Play it Koi, and they always arrive perfectly! No shipping damage, and great quality, huge plants. Very happy with purchase.”

Play It Koi 5 star review on 27th May 2022

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Posted 3 years ago

“We ordered Azolla for our outdoor aquatic systems: Shade and waste absorption for the fishies, food for the duckies, and a nitrogen source for the garden. It arrived in good shape, and is now happily working in the pond(s).”

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Posted 3 years ago

“Great price and great shipping price.”

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Posted 3 years ago

“You did great thanks for taking care of me.”

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Posted 3 years ago

“Good as it gets... :-)”

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Posted 3 years ago

“Would like some info on how to use the product - trying to control some invasive native lillies and sage pondweed, my pond is about 30,000 gal of water. I also purchased the blue dye, what are the specifications I should do when using the product I purchased. Should I leave the waterfall on during use, have some mosquito fish and a few gold fish. Would like to kill the invasive weeds and save the fish but the weeds are the priority. Thanks for your help.”

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Posted 3 years ago

“The plants arrived and were in great shape. I want to wait until the plants become a bit more acclimated before sharing pictures, but everything seems to be doing well and getting adjusted. This has been a very odd spring in PA. It's the end of May and we are struggling to get into the 70s, and there have been torrential downpours just about each Friday! We have 9.5" of rain this month... I just hope the plants don't wash away.”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 3,678 reviews