Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my package and everything worked great received it in a timely manner”

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Posted 3 years ago

“The best source I’ve found for quality plants! Everything was packaged well and delivered in excellent condition. Will definitely buy again next year.”

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Posted 3 years ago

“Plants came well packed. Very happy with my purchase.”

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Posted 3 years ago

“Very good , Plants are healthy and increasing already! Very happy!”

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Posted 3 years ago

“Easy website to use. Great prices”

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Posted 3 years ago

“Plants came on time and in good shape. Not sure if they will make it in their new environment but time will tell. If they don’t That would be on me.”

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Posted 3 years ago

“Quick delivery and perfect fit.My pond is back up running like new”

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Posted 3 years ago

“Plants arrived in good shape and shipping was fast once the temperature permitted”

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Posted 3 years ago

“Great products my pond is looking how I dreamed it would.”

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Posted 3 years ago

“They arrived in beautiful shape, I may have ordered too early, they do not seem to have thrived. It’s been a bit cold here. But again, they arrived in great condition.”

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Posted 3 years ago

“I love it when I can get service directly from a business owner, and Ben is very responsive to questions, even after hours. Ben recommended equipment for my pond, which I installed about 16 months ago. The parts arrived quickly. The pump, filter basket, retrofit bottom drain and plumbing accessories have been flawless. Try the Koi Krunchies! My fish never ate out of my hand before, but they started to when I gave them these!”

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Posted 3 years ago

“Not only did I enjoy the plants, but so did my ducks😂. Will be buying more in the future:) packaged nicely, came in at a timely manner, and enjoyed the updates in shipping.”

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Posted 3 years ago

“Wxcelwnt customer service fast response”

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Posted 3 years ago

“Great knowledge and expertise on koi supplies and koi. Definitely recommend for future koi enthusiasts.”

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Posted 3 years ago

“The swamp marigolds arrived quickly. They were packed well and were in good condition.”

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Posted 3 years ago

“Duckweed showed up in perfect condition. Thanks so much”

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Posted 3 years ago

“We appreciate the great communication this business gave us. We purchased a few aquatic plants and they made sure we knew they’d come in a timely manner but according to our planting season zone. This was helpful for newbies as the weather wouldn’t have been right if they’d sent the plants just to get them out their doors sooner. Plants arrived healthy and carefully packaged. So far they are doing great! We look forward to buying more in the future.”

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Posted 3 years ago

“Order was complete and delivered when appropriate.”

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Posted 3 years ago

“Generous with product and they were in great shape!”

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Posted 3 years ago

“Shipping costs for some pond plant suppliers have become outrageous. I found Play It Koi and their selection included everything I normally purchase plus some that I hadn't seen before. Everything came in perfect condition -- better than what I have received for the past decade from a different supplier. All was wrapped and packed well...and SHIPPING WAS FREE! They have multiple locations in the US so wherever you live your plants should arrive soon and in outstanding condition, just like mine.”

Play It Koi 5 star review on 30th May 2022

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Posted 3 years ago

Play It Koi is rated 4.9 based on 3,678 reviews